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ease
features
design
support

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Description

BMC Compuware Topaz Connect serves as a vital link between the systems overseeing mainframe applications and the contemporary tools utilized for managing non-mainframe applications, effectively breaking down silos that can hinder innovation. By integrating mainframe operations with various platforms throughout the organization, businesses can monitor processes for mainframe applications in a manner akin to that used for other software and hardware systems. This solution addresses the silos caused by a lack of unified tools, which in turn accelerates the delivery of business value. It enhances enterprise IT automation by minimizing the need for disparate manual interventions, making the most of existing investments in IT service management (ITSM). Additionally, it incorporates the mainframe into DevOps workflows, improving overall process efficiencies. With this tool, programmers who lack mainframe experience can effectively manage mainframe code, ensuring a smoother transition and operation. Moreover, it seamlessly connects BMC Compuware ISPW with ITSM solutions like BMC Helix and Tivoli, allowing for the precise communication of ITSM code changes to BMC Compuware ISPW. Ultimately, this integration fosters a more cohesive IT environment, fostering collaboration and innovation across the enterprise.

Description

Enhance collaboration within a connected enterprise. Driven by the forces of digital transformation, a growing number of organizations are discovering that conventional IT service management standards are becoming obsolete in the face of their swiftly evolving IT and business demands. Contemporary service management platforms not only provide essential support for ITIL, self-service for end-users, and management of changes and assets, but they also facilitate genuine, interconnected enterprise services for various departments such as HR, marketing, and facilities—all on a platform that requires no coding. Enterprise service management involves implementing service management principles beyond IT, extending its benefits throughout the organization. By utilizing a unified platform for comprehensive service management, including IT service management, organizations can customize portals for diverse departments, streamline routing and workflows, maintain a centralized information repository, and effectively monitor and report on results. This approach enables the management of work orders, assets, preventative maintenance, and projects, while also allowing for the assignment and tracking of all resources, significantly improving operational efficiency. In this way, businesses can not only adapt to change but also thrive in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

GitHub
SAP Cloud Platform
Amazon Web Services (AWS)
BMC AMI Cost Management
Bitbucket
Elastic Cloud
GitLab
HCL Domino
Jenkins
Jira
Microsoft Azure
Microsoft Excel
Microsoft Teams
OpenLegacy
Precisely Contracts
Salesforce
Splunk Cloud Platform
Visual Studio

Integrations

GitHub
SAP Cloud Platform
Amazon Web Services (AWS)
BMC AMI Cost Management
Bitbucket
Elastic Cloud
GitLab
HCL Domino
Jenkins
Jira
Microsoft Azure
Microsoft Excel
Microsoft Teams
OpenLegacy
Precisely Contracts
Salesforce
Splunk Cloud Platform
Visual Studio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BMC

Founded

1986

Country

United States

Website

www.bmc.com/it-solutions/bmc-compuware-topaz-connect.html

Vendor Details

Company Name

TeamDynamix

Founded

2001

Country

United States

Website

www.teamdynamix.com/enterprise-service-management-esm/

Product Features

Enterprise Service Bus (ESB)

Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging

Product Features

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Facility Management

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Human Resources

360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management

Alternatives

BMC Compuware ISPW Reviews

BMC Compuware ISPW

BMC Software

Alternatives

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