Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BKD is a cloud-based customer relationship management (CRM) solution tailored specifically for automotive dealerships. This platform integrates lead and customer information with a sales pipeline to efficiently manage follow-ups from initial inquiries all the way to potential vehicle purchases. The AI Sidekick feature aids dealership staff during lead interactions by enabling them to send text and email communications in their name, after which the conversation can be handed back to the representative for ongoing engagement. In addition, BKD enhances operations with capabilities for calling and power dialing, conducting vehicle appraisals, and linking dealership inventory to a dealer management system (DMS). It caters to a diverse range of dealerships, including independent and franchise setups, as well as those focused on used vehicles, subprime markets, buy-here-pay-here models, and vehicle acquisition services. Furthermore, the platform offers mobile applications, allowing dealership personnel to conveniently access the CRM through iOS and Android devices, ensuring they stay connected and responsive, regardless of their location.
Description
Sellora AI serves as a browser-based customer support tool and lead management platform tailored specifically for independent automotive enterprises, such as used car dealerships. This innovative system links vehicle inventory and detailed specifications with customer inquiries and team responses. Employees can categorize each vehicle's features as present, absent, or unknown; if a feature is uncertain, the assistant prompts staff to verify it. With the customer's consent, a contact request can be generated, allowing for the capture of a name, phone number, or email, all associated with the vehicle in question for team evaluation. The platform enables team members to access it based on their roles, consolidating leads, messages, appointments, and follow-ups into a singular workspace. While Sellora facilitates initial customer interactions and ensures effective sales processes, it does not function as a complete dealer management, workshop, or accounting solution. A public demonstration showcases fictional data and predetermined scenarios, but actual usage necessitates account creation, highlighting the importance of personalization in real-world applications. This structure not only streamlines operations for automotive businesses but also enhances customer engagement through efficient communication.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Pilot onboarding is arranged in advance, and any applicable costs are agreed before setup.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BKD.ai
Country
Canada
Website
bkd.ai
Vendor Details
Company Name
Sellora AI
Website
www.sellora-ai.nl/
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Product Features
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No