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ease
features
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support

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Description

BHASHINI is an innovative application that harnesses AI technology for language translation and communication, created as part of India's National Language Translation Mission to facilitate interactions in various Indian languages and enable users to engage with digital services in their preferred language. The application is aimed at closing both linguistic and digital gaps by offering features such as real-time translation, speech recognition, and multilingual communication all through an intuitive mobile interface. Users can easily convert spoken words into text, translate text among different Indian languages, and synthesize speech from written content, thereby allowing seamless communication even among individuals who speak different languages. Leveraging advanced artificial intelligence and natural language processing, BHASHINI is designed to support a diverse array of Indian languages, ultimately striving to enhance equitable access to information, government services, and a plethora of digital platforms. This initiative not only empowers users linguistically but also plays a crucial role in fostering inclusivity in the digital age.

Description

Sutherland Translate AI offers a robust, automated solution for multilingual translation that leverages artificial intelligence to facilitate real-time interactions in over 150 languages, extending its reach to 163 languages and more than 200 regional dialects. This technology empowers organizations to enhance customer satisfaction by allowing non-native language speakers to communicate effectively with clients in their preferred language, all while integrating smoothly with existing contact center platforms and omnichannel customer relationship management systems. With an impressive operational accuracy rate of 90%, it employs culturally-aware regional glossaries to maintain the subtleties of language, thereby elevating both the quality of translation and the comfort of customers. Furthermore, Sutherland Translate AI simplifies operational processes, enabling the swift training of new languages in under three weeks and onboarding new agents in as little as 48 hours, which facilitates rapid scaling of support across different regions. As a result, companies can respond promptly and efficiently to diverse customer needs, fostering a more inclusive service environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BHASHINI

Country

India

Website

bhashini.gov.in/

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Product Features

Alternatives

Alternatives

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