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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The cloud-based BEACON Software as a Service (SaaS) provides a comprehensive solution for utility management and consumer engagement, addressing needs such as meter reading, proactive exception management, and detailed reporting. Leveraging advanced ORION endpoints, the BEACON SaaS captures interval meter reading data through various communication technologies, including cellular, fixed networks, and mobile methods, delivering 15-minute interval data as frequently as four times a day. This system offers in-depth analytics and a complete overview of the water utility and metering system efficiency. Users benefit from instant access to metering data and system alerts through a user-friendly interface that features extensive custom reporting options. Additionally, it promotes proactive exception management by sending timely alerts and real-time notifications to quickly address operational and customer service challenges. With APIs that facilitate easy integration with customer information systems (CIS), billing processes, and other utility platforms, BEACON SaaS stands out as a flexible cloud-based solution. Ultimately, its design not only enhances operational efficiency but also improves customer satisfaction through effective engagement strategies.

Description

The most recent iteration of the RVS Utility Billing System is constructed on the framework of our earlier RVS Utility Billing Program. We have incorporated numerous enhancements along with a user-friendly Windows interface, making RVS Mosaics the most robust and user-friendly utility software available. With a simple press of a single key, users can record a reading and receive a prompt for the subsequent reading while entering meter data. Another key facilitates the posting of full payments when managing receipts. The system's utilities and features enable the transfer of location data from an existing account to a new customer seamlessly, eliminating the need for redundant data entry. Accessing customer information screens is quick and convenient, whether by entering an account number or typing a few letters from the last name. Users can easily sort through accounts either alphabetically, by account number, or by reading sequence number. Moreover, customer information can be viewed or modified from a single screen, while guided wizards assist users in completing tasks such as finalizing accounts, replacing meters, and rectifying billing discrepancies. Overall, this version significantly streamlines the utility billing process for enhanced efficiency and user satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$25.00
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Badger Meter

Founded

1905

Country

United States

Website

www.badgermeter.com/products/analytics-software/beacon/

Vendor Details

Company Name

RVS Software

Website

www.rvssoftware.com/mfeatures.php

Product Features

Product Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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Alternatives

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