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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Incident tracking software allows organizations to document, manage, and monitor incidents from the initial report through to resolution. This sophisticated incident management solution harnesses cutting-edge technology while remaining budget-friendly, adaptable, and user-friendly. BCS Tracker is a robust cloud-based software that enables real-time incident and daily log recording, complete with GPS tracking capabilities. This intuitive platform provides a centralized repository where detailed records of incidents can be maintained. Every phase of an incident is documented online, allowing users to monitor its development until it reaches closure. This system not only facilitates the analysis of incidents in an efficient and cost-effective manner but also aids in the formulation of informed actions and strategies to enhance security measures. Additionally, users benefit from real-time notifications, empowering them to respond swiftly and effectively to a variety of situations as they arise, ultimately fostering a proactive approach to incident management.

Description

Hamilton Security provides a streamlined and user-friendly digital platform designed for tracking and managing security incidents, ensuring you maintain oversight of your website. Enhance your facility's safety by arming your security personnel with the tools offered by Hamilton Security. Your patrol teams and security personnel will have access to a robust, fully digital system that improves their management capabilities, fosters collaboration, and heightens their alertness. You can easily send automated SMS or email alerts to your patrol teams, allowing for the swift dissemination of crucial information regarding incidents to aid in quick decision-making, while also keeping track of ongoing tasks. With the advantage of real-time management, you retain control over your operations. Your patrol teams are able to monitor the status of all incidents throughout their lifecycle, and managers can oversee incident resolutions by assigning both specific and recurring tasks to their agents. The intelligent dashboard provides a comprehensive, real-time overview of your team's activities, allowing you to respond proactively to security needs, ultimately ensuring a safer environment for everyone involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveControl Yes 

Integrations

ActiveControl No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€99 per site per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BCS

Country

United States

Website

bcsint.com/bcs-tracker-incident-management/

Vendor Details

Company Name

Hamilton Apps

Founded

1995

Country

France

Website

hamiltonapps.com/en/produit/hamilton-security

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Product Features

Physical Security

Checkpoint Tracking No 
Customer Management No 
Data Collection No 
Event Management No 
Incident Management No 
Investigation Management No 
Multiple Alarm Queues No 

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