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features
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support

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Description

Translate audio in over 30 languages and tailor your translations to reflect your organization’s unique terminology, using your chosen programming language. Experience the advantages of fast and dependable speech translation, driven by advanced neural machine translation technology. With just one API call, you can generate both speech-to-speech and speech-to-text translations seamlessly. Speech Translation captures the essence of complete sentences, ensuring precise and fluent translations, which enhances communication among speakers of various languages. You can also personalize speech recognition and translation for terminology that is specific to your business sector. Build and implement a custom translation system without needing expertise in machine learning. Additionally, Speech Translation has the capability to eliminate verbal fillers (like "um" and "uh"), remove repeated phrases, insert appropriate punctuation and capitalization, and filter out profanities, resulting in more polished translations. This allows you to provide translations that are not only accurate but also easy to read, thanks to an engine specifically designed to normalize speech output. Ultimately, this technology streamlines cross-lingual communication and fosters better understanding in diverse environments.

Description

ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines. With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure AI Services
Microsoft Azure
Salesforce

Integrations

Azure AI Services
Microsoft Azure
Salesforce

Pricing Details

$0.36 per hour
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

azure.microsoft.com/en-us/products/ai-services/speech-translation/

Vendor Details

Company Name

Concret.io

Founded

2013

Country

India

Website

www.concret.io

Product Features

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Alternatives

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