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Average Ratings 0 Ratings
Description
Azure Route Server facilitates the dynamic exchange of routing information between network appliances and Azure virtual networks. By setting up your network appliances along with Azure ExpressRoute and VPN gateways, you can automatically receive the most current route information from Azure Route Server, eliminating the need for manual configuration of each connection. This tool allows for dynamic routing between your network appliances and Azure gateways, replacing the traditional static routing method. Azure Route Server operates using Border Gateway Protocol (BGP) endpoints, which utilize standard routing protocols for effective route exchanges. Furthermore, it seamlessly integrates with both existing and new deployments, accommodating various network architectures like hub and spoke, full mesh, or flat virtual networks, ensuring flexibility and efficiency in network management. This capability enhances the overall performance and reliability of your network infrastructure.
Description
vInteract Cloud offers a robust contact center solution through Genesys Engage, tailored for businesses seeking a dependable and secure cloud infrastructure with a reliability rate of 99.99%. Built to scale alongside your organization, vInteract is fully customizable and operates within AWS and Azure's tier 3 data centers, ensuring optimal security. Provided by Voxai, this versatile cloud solution caters to enterprises of all sizes, functioning as an open and scalable platform that enhances routing efficiencies through the advanced Genesys Engage routing capabilities. With comprehensive features to meet the demands of even the most intricate enterprise contact centers, vInteract includes full omnichannel routing (such as agent, skills, and predictive), sophisticated self-service options, multimedia support, analytics, workforce management, and more. The cloud components are strategically deployed in an active/active configuration, utilizing availability zones to guarantee maximum service availability. By leveraging the strengths of AWS or Azure, our data centers hold certifications for SSAE-16, PCI, HIPAA, FEDRAMP, SOC, and a variety of other regulatory standards, ensuring compliance and security for our clients. Ultimately, vInteract Cloud empowers organizations to optimize their customer engagement strategies while maintaining high standards of reliability and performance.
API Access
Has API
API Access
Has API
Integrations
Azure Marketplace
Azure Virtual Network
Microsoft Azure
Pricing Details
$0.45 per hour
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/products/route-server
Vendor Details
Company Name
Voxai Solutions
Founded
2005
Country
United States
Website
www.voxai.com/#!/page/vinteract/5c6eb21a93093476257d8a14
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics