Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Create and provide comprehensive, ready-to-use applications tailored for your enterprise IT clientele. The service catalog empowers organizations to establish a collection of sanctioned solutions for Azure, simplifying the process of obtaining new offerings and enhancing the overall user experience. By offering Azure Managed Applications within this service catalog, managed service providers (MSPs) and independent software vendors (ISVs) can effortlessly construct and deliver fully managed, turnkey applications to their customers. This approach allows you to present a seamless solution, eliminating the need for your clients to invest time in understanding cloud infrastructure to benefit from your applications. Moreover, you can ensure that your clients utilize solutions that align with their organizational standards, ultimately reinforcing their trust in your offerings. This method not only streamlines deployment but also fosters a sense of security and compliance among your customer base.
Description
K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.
API Access
Has API
No
API Access
Has API
No
Integrations
Azure Marketplace
No
Microsoft Azure
No
Pricing Details
$0.246 per gateway per hour
Free Trial
Yes
Free Version
No
Pricing Details
$16 per user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Microsoft
Founded
1974
Country
United States
Website
azure.microsoft.com/en-us/products/managed-applications
Vendor Details
Company Name
Ridgehead Software
Founded
2006
Country
United States
Website
www.ridgehead.com
Product Features
Cloud Management
Access Control
No
Billing & Provisioning
No
Capacity Analytics
No
Cost Management
No
Demand Monitoring
No
Multi-Cloud Management
No
Performance Analytics
No
SLA Management
No
Supply Monitoring
No
Workflow Approval
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
Yes
Task Management
No
Territory Management
No