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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Create and provide comprehensive, ready-to-use applications tailored for your enterprise IT clientele. The service catalog empowers organizations to establish a collection of sanctioned solutions for Azure, simplifying the process of obtaining new offerings and enhancing the overall user experience. By offering Azure Managed Applications within this service catalog, managed service providers (MSPs) and independent software vendors (ISVs) can effortlessly construct and deliver fully managed, turnkey applications to their customers. This approach allows you to present a seamless solution, eliminating the need for your clients to invest time in understanding cloud infrastructure to benefit from your applications. Moreover, you can ensure that your clients utilize solutions that align with their organizational standards, ultimately reinforcing their trust in your offerings. This method not only streamlines deployment but also fosters a sense of security and compliance among your customer base.

Description

K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace
Microsoft Azure

Integrations

Azure Marketplace
Microsoft Azure

Pricing Details

$0.246 per gateway per hour
Free Trial
Free Version

Pricing Details

$16 per user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Microsoft

Founded

1974

Country

United States

Website

azure.microsoft.com/en-us/products/managed-applications

Vendor Details

Company Name

Ridgehead Software

Founded

2006

Country

United States

Website

www.ridgehead.com

Product Features

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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