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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Axence ConnectPro, a remote access tool and IT support tool, is designed to help with remote working and technical support. Here are a few of its key features. • Remote Access: Secure remote access to computers and servers of users for troubleshooting. • Real-time communication: Instant messaging, chat and chat rooms for quick problem resolution. • Remote monitoring: View software, hardware, and performance metrics remotely. • Unlimited sessions: Connect multiple workstations at once. • Seamless integration with Active Directory and network configuration. • User-Friendly Interface: Easy to use for both IT professionals and end users. • Remote desktop management: Supports files transfers, registry editing, process management and command execution. Axence ConnectPro is perfect for businesses looking to streamline IT support, and enhance remote working abilities.

Description

VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment. With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Microsoft Azure No 
Salesforce No 

Integrations

Active Directory No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Microsoft Azure Yes 
Salesforce Yes 

Pricing Details

0 USD/Yeaer
free annual subscription to celebrate the 20th anniversary of Axence
Free Trial No 
Free Version Yes 

Pricing Details

Contact VSight for pricing details.
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Axence

Founded

2005

Country

Poland

Website

axence.net/en

Vendor Details

Company Name

VSight

Founded

2019

Country

Lithuania

Website

www.vsight.io

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback Yes 

Product Features

Augmented Reality

3D Objects Yes 
3D Product Visualization Yes 
Application Development No 
Content Creation No 
Cross-Device Publishing Yes 
Drag & Drop Yes 
For Mapping No 
For Sales Yes 
For Training / Education Yes 
Object Recognition No 
Simulation No 
Usage Tracking / Analytics Yes 
Virtual Reality No 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Remote Work

Collaboration Yes 
Credential Management Yes 
Electronic Signature No 
Employee Monitoring Yes 
Live Chat Yes 
Meeting Management Yes 
Project Management Yes 
Remote Access Yes 
Remote Support Yes 
Screen Sharing Yes 
Softphone Yes 
Task Management Yes 
Time Zone Tracking Yes 
Video Chat Yes 
Web Conferencing Yes 

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