Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Axence ConnectPro, a remote access tool and IT support tool, is designed to help with remote working and technical support. Here are a few of its key features. • Remote Access: Secure remote access to computers and servers of users for troubleshooting. • Real-time communication: Instant messaging, chat and chat rooms for quick problem resolution. • Remote monitoring: View software, hardware, and performance metrics remotely. • Unlimited sessions: Connect multiple workstations at once. • Seamless integration with Active Directory and network configuration. • User-Friendly Interface: Easy to use for both IT professionals and end users. • Remote desktop management: Supports files transfers, registry editing, process management and command execution. Axence ConnectPro is perfect for businesses looking to streamline IT support, and enhance remote working abilities.

Description

Remote Support provides reliable, effective, and safe IT assistance from a distance by utilizing your current Service Desk and Microsoft System Center Configuration Manager (SCCM) resources. Our remote diagnostic applications seamlessly integrate with your preferred ITSM platform, empowering Analysts with essential administrative capabilities to expedite ticket resolution and enhance overall management. This approach not only enhances efficiency but also fosters greater accountability within the support process.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Meeting360 No 
Project360 No 
TeamBeats No 
VisitStream No 

Integrations

Active Directory No 
Meeting360 Yes 
Project360 Yes 
TeamBeats Yes 
VisitStream Yes 

Pricing Details

0 USD/Yeaer
free annual subscription to celebrate the 20th anniversary of Axence
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Axence

Founded

2005

Country

Poland

Website

axence.net/en

Vendor Details

Company Name

Cireson

Founded

2011

Country

United States

Website

cireson.com

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback Yes 

Product Features

Remote Support

Diagnostic Tools Yes 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing Yes 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Alternatives

Aranda Virtual Support Reviews

Aranda Virtual Support

Aranda SOFTWARE

Alternatives

eAuditor Cloud Reviews

eAuditor Cloud

BTC Sp. z o.o.
Remote Utilities Reviews

Remote Utilities

Remote Utilities Pty (Cy) Ltd.