Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.
Description
EventPlus is a versatile WordPress plugin designed for creating and managing event calendars and individual event listings, facilitating registration processes, and overseeing attendees right from the WordPress admin interface. Event organizers can showcase their events in various formats, including calendar, list, grid, timeline, carousel, and map views, utilizing either blocks or shortcodes. The free Lite version offers essential features such as a calendar, single-event pages, and basic registration forms that capture names and email addresses. The Pro version enhances functionality with custom registration forms, public attendee displays, front-end filtering options, and access to additional add-ons. These add-ons provide support for various ticket types and discounts, enable online payments via Stripe or PayPal, allow for offline payment options, and include features like venue maps, coordinator profiles, customizable email templates, check-in systems, and comprehensive attendee management. Ultimately, EventPlus caters to organizations and businesses hosting a variety of events, including conferences, classes, workshops, concerts, and more, directly on their WordPress-powered sites, enhancing their event management capabilities. This powerful tool is ideal for those looking to streamline their event planning and execution processes.
API Access
Has API
No
API Access
Has API
No
Integrations
WordPress
Yes
Google Calendar
No
Groundhogg
Yes
PayPal
No
Stripe
No
Integrations
WordPress
Yes
Google Calendar
Yes
Groundhogg
No
PayPal
Yes
Stripe
Yes
Pricing Details
$149 per year
Free Trial
No
Free Version
No
Pricing Details
$8.99/month
Lite is free. Pro is $8.99 per month or $79.99 per year. Enterprise pricing is tailored and includes current and future add-ons plus priority onboarding.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Structured Markets Group
Country
Canada
Website
getawesomesupport.com
Vendor Details
Company Name
Intelligence Lab S.r.l.s.
Country
Italy
Website
wpeventsplus.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
No
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
No
Weddings / Parties
No