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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform customer support into a seamless experience directly from your WordPress site. Every action taken on each ticket is meticulously recorded, giving you total oversight! Automate email notifications for six crucial events, such as when a new ticket is created or when a ticket receives a response. You have full authority over all text and graphics displayed. Enhance your email capabilities and event tracking through our premium add-ons. Assign tickets to the support agent with the fewest open cases to optimize workload. Utilize our smart-agent add-on for advanced ticket management and routing. Customize your ticket forms by adding unique fields, with 13 different field types available – the highest among helpdesk plugins! For even greater functionality, consider our premium custom-fields add-on. Seamlessly integrate complex logic and dynamic forms using the Gravity Forms bridge. What’s a ticket without the ability for clients to attach documents? The system supports multiple file attachments per ticket, even in the free version, ensuring all necessary information can be shared effortlessly. Additionally, this feature enhances communication and makes problem resolution quicker and more efficient.

Description

EventPlus is a versatile WordPress plugin designed for creating and managing event calendars and individual event listings, facilitating registration processes, and overseeing attendees right from the WordPress admin interface. Event organizers can showcase their events in various formats, including calendar, list, grid, timeline, carousel, and map views, utilizing either blocks or shortcodes. The free Lite version offers essential features such as a calendar, single-event pages, and basic registration forms that capture names and email addresses. The Pro version enhances functionality with custom registration forms, public attendee displays, front-end filtering options, and access to additional add-ons. These add-ons provide support for various ticket types and discounts, enable online payments via Stripe or PayPal, allow for offline payment options, and include features like venue maps, coordinator profiles, customizable email templates, check-in systems, and comprehensive attendee management. Ultimately, EventPlus caters to organizations and businesses hosting a variety of events, including conferences, classes, workshops, concerts, and more, directly on their WordPress-powered sites, enhancing their event management capabilities. This powerful tool is ideal for those looking to streamline their event planning and execution processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

WordPress Yes 
Google Calendar No 
Groundhogg Yes 
PayPal No 
Stripe No 

Integrations

WordPress Yes 
Google Calendar Yes 
Groundhogg No 
PayPal Yes 
Stripe Yes 

Pricing Details

$149 per year
Free Trial No 
Free Version No 

Pricing Details

$8.99/month
Lite is free. Pro is $8.99 per month or $79.99 per year. Enterprise pricing is tailored and includes current and future add-ons plus priority onboarding.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Structured Markets Group

Country

Canada

Website

getawesomesupport.com

Vendor Details

Company Name

Intelligence Lab S.r.l.s.

Country

Italy

Website

wpeventsplus.com

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Product Features

Event Management

Attendee Management No 
Badge Management No 
Conferences / Conventions No 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management No 
Social Media Promotion No 
Sponsorship Management No 
Surveys & Feedback No 
Ticketing No 
Volunteer Management No 
Weddings / Parties No 

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