Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The innovative authentication company accelerates your market entry with groundbreaking solutions for authentication, validation, and on-demand security. In today's interconnected environment, ensuring security is of utmost importance. Prior to AwareID™, the processes for onboarding and security were often cumbersome, costly, or complex, sometimes even a combination of these issues. As a frontrunner in the realm of adaptive authentication, we're transforming how organizations tackle daily operational challenges. AwareID™ stands out as the sole platform of its type available, aiding businesses in minimizing both expenses and time while ensuring the safety of companies and individuals alike. By merging automation with a foundation of trust, AwareID enables continuous authentication that boosts efficiency and reduces costs. Our cloud-based platform delivers a comprehensive solution right from the beginning, allowing your business to reach the market more swiftly while staying at the forefront of adaptive authentication as it expands. Remarkably, AwareID™ facilitates employee onboarding at a rate four times faster than industry standards and cuts costs by half, proving its value in the field of security solutions. Moreover, this efficiency not only benefits the companies but also enhances the user experience for employees.

Description

Running a contact center presents numerous challenges and can incur significant costs, making it difficult to consistently achieve high levels of customer satisfaction, especially when customers must answer complex questions for verification. Imagine having a solution that not only enhances security but also cuts operational expenses and elevates the customer experience—this is the promise of Omni Authentication, a voice biometrics system. A primary hurdle for contact centers is enhancing the Customer Experience, as customers often feel exasperated when asked to recall PINs, passwords, or account numbers, while agents waste valuable time on security inquiries. With Omni Authentication, these complications are resolved by utilizing the unique voiceprint of the customer to authenticate their identity effortlessly and securely. This innovation leads to increased efficiency in contact centers and a more satisfying experience for customers, eliminating the need for callers to remember their account information or passwords. By streamlining the verification process, Omni Authentication not only saves time but also fosters a more positive relationship between customers and agents.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Genesys Cloud CX

Integrations

Genesys Cloud CX

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aware

Founded

1986

Country

United States

Website

awareid.aware.com

Vendor Details

Company Name

Genesys

Founded

1990

Country

United States

Website

appfoundry.genesys.com/filter/genesyscloud/listing/19ffbe20-01c4-4e93-a699-382e5eb96764

Product Features

Alternatives

Alternatives

Knomi Reviews

Knomi

Aware