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Description
Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.
Description
WidePoint Corporation (NYSE American, WYY) stands out as a forward-thinking technology Managed Solution Provider (MSP) committed to safeguarding the mobile workforce and enterprise environments. The company is celebrated for its groundbreaking technology offerings, which encompass Identity and Access Management (IAM), Mobility Managed Services (MMS), Telecom Management, Information Technology as a Service (ITaaS), Cloud Security, and Digital Billing & Analytics. Their IAM solutions are designed to secure and protect digital businesses effectively. Meanwhile, their secure MMS solutions not only bolster security and data protection but also enhance operational efficiency while lowering costs. Furthermore, WidePoint provides interactive billing solutions for both B2B and B2C sectors that improve customer experiences and decrease billing-related expenses. Additionally, their analytic solutions aim to optimize various aspects of infrastructure, performance, and expenditures. As an MSP and Managed Security Service Provider (MSSP), WidePoint offers a comprehensive suite of services that address the evolving needs of modern enterprises. This holistic approach ensures that clients receive tailored solutions to meet their unique challenges in a rapidly changing technological landscape.
API Access
Has API
API Access
Has API
Integrations
Amazon Chime
Amazon Connect
Cisco Jabber
Cisco Unified Communications Manager
Microsoft Teams
ServiceNow
Skype
Integrations
Amazon Chime
Amazon Connect
Cisco Jabber
Cisco Unified Communications Manager
Microsoft Teams
ServiceNow
Skype
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avotus
Founded
1981
Country
Canada
Website
www.avotus.com
Vendor Details
Company Name
WidePoint Solutions
Founded
1999
Country
United States
Website
www.widepoint.com
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Wireless Expense Management
CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting
Product Features
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Wireless Expense Management
CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting
