Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Achieve unmatched insight into your UC&C usage, call quality, user engagement, productivity, and expenses. At Avotus, we recognize the vital role your UC&C platform plays in fostering a high-performance culture that supports flexible work arrangements. We are also aware of the shortcomings in the standard reporting features offered by UC&C platforms like Microsoft Teams, Skype for Business, Cisco Unified Call Manager (CUCM), Cisco Jabber, Amazon Chime, and Connect. To effectively implement UC&C best practices, gain a competitive edge, and optimize business outcomes, you require more than just the basic reporting, archiving, and retrieval functions these platforms provide. ReflectR offers Advanced Reporting, Real-time Monitoring, Trend Analytics, and Alerts, equipping your business leaders and managers with the tools needed to quickly assess usage trends within your UC&C framework, ultimately enhancing employee productivity and engagement throughout the organization. This comprehensive approach ensures that your team can make informed decisions that drive success.
Description
Cisco Unity Connection serves as a comprehensive solution for unified messaging and voicemail, offering users a range of flexible options for accessing their messages while simplifying management for IT departments. Users can retrieve and control their messages through various platforms such as their email inbox, web browsers, Cisco Jabber, Cisco Unified IP Phones, smartphones, or tablets. Additionally, Unity Connection enhances user experience with diverse message access and delivery formats, incorporating features like voice commands, speech-to-text transcription, and video greetings. The system prioritizes security and is built to accommodate complex global distributions with features like high availability, redundancy, and support for branch office resilience. Fully virtualized, Unity Connection can operate on hardware tailored to specific requirements. Moreover, Cisco Prime Collaboration facilitates easy deployment, provisioning, monitoring, and management of the entire voice and video infrastructure, making it an efficient choice for organizations. Its versatile design and user-friendly interface contribute to a seamless communication experience in today's fast-paced environments.
API Access
Has API
API Access
Has API
Integrations
Cisco Jabber
Cisco Unified Communications Manager
Amazon Chime
Amazon Connect
Kurmi Enterprise Suite
Microsoft Teams
Skype
Integrations
Cisco Jabber
Cisco Unified Communications Manager
Amazon Chime
Amazon Connect
Kurmi Enterprise Suite
Microsoft Teams
Skype
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avotus
Founded
1981
Country
Canada
Website
www.avotus.com
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/unified-communications/unity-connection/index.html
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Telecom Expense Management
Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Mobile Line Compatibility
Usage Reporting
Wireless Expense Management
CRM
Custom Rate Plans
Discount Management
Metered Billing
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting
Product Features
Team Communication
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing