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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AvonAI ensures that your AI agents stay aligned with your business objectives by closely monitoring every interaction with customers, managing all communications, and fostering trust in outcomes at scale. While your agents are actively engaged in real-time conversations with actual customers, they require oversight since they can deviate from established scripts, stray from company policies, and struggle to adapt to evolving business needs independently. AvonAI meticulously analyzes each interaction and highlights significant issues such as policy breaches, incorrect information, and other deviations in behavior, enabling teams to identify and address potential risks within hours rather than weeks. This platform empowers operational teams to update agent knowledge and modify behaviors using straightforward language, eliminating the need for coding or developer involvement, and providing a clear preview of changes, which can be validated prior to implementation. Moreover, AvonAI continually evaluates agents against organizational guidelines, ensuring that any alterations in models, prompts, or knowledge bases are promptly assessed, allowing teams to maintain oversight of agent performance and ensure they act as intended. Ultimately, this proactive approach helps maintain the quality and reliability of customer interactions.

Description

PRISM serves as a platform for monitoring and assessing AI agents, specifically designed for teams engaged in the development and maintenance of AI applications. It tracks various aspects such as model invocations, tools used, data retrieval, user sessions, and results, assisting teams in testing different scenarios, analyzing outcomes, pinpointing frequent issues, and confirming enhancements. Furthermore, teams can integrate their applications using its SDK and API, alongside OpenTelemetry and compatible frameworks like LangChain, to streamline their workflows effectively. This comprehensive approach ensures that AI applications not only perform optimally but also evolve with ongoing improvements.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Anthropic No 
LangChain No 
OpenAI No 
OpenTelemetry No 

Integrations

Anthropic Yes 
LangChain Yes 
OpenAI Yes 
OpenTelemetry Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$20/month
Free is $0/month. Builder is $20/month, Growth is $50/month, and Managed is $300/month. Enterprise pricing is custom. Purchased-credit top-ups have a minimum of 100 credits for $10.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AvonAI

Country

Israel

Website

www.avon-ai.com

Vendor Details

Company Name

Block Convey

Founded

2023

Country

United States

Website

blockconvey.com/prism

Product Features

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