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Average Ratings 0 Ratings
Description
AvonAI ensures that your AI agents stay aligned with your business objectives by closely monitoring every interaction with customers, managing all communications, and fostering trust in outcomes at scale. While your agents are actively engaged in real-time conversations with actual customers, they require oversight since they can deviate from established scripts, stray from company policies, and struggle to adapt to evolving business needs independently. AvonAI meticulously analyzes each interaction and highlights significant issues such as policy breaches, incorrect information, and other deviations in behavior, enabling teams to identify and address potential risks within hours rather than weeks. This platform empowers operational teams to update agent knowledge and modify behaviors using straightforward language, eliminating the need for coding or developer involvement, and providing a clear preview of changes, which can be validated prior to implementation. Moreover, AvonAI continually evaluates agents against organizational guidelines, ensuring that any alterations in models, prompts, or knowledge bases are promptly assessed, allowing teams to maintain oversight of agent performance and ensure they act as intended. Ultimately, this proactive approach helps maintain the quality and reliability of customer interactions.
Description
PRISM serves as a platform for monitoring and assessing AI agents, specifically designed for teams engaged in the development and maintenance of AI applications. It tracks various aspects such as model invocations, tools used, data retrieval, user sessions, and results, assisting teams in testing different scenarios, analyzing outcomes, pinpointing frequent issues, and confirming enhancements. Furthermore, teams can integrate their applications using its SDK and API, alongside OpenTelemetry and compatible frameworks like LangChain, to streamline their workflows effectively. This comprehensive approach ensures that AI applications not only perform optimally but also evolve with ongoing improvements.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Anthropic
No
LangChain
No
OpenAI
No
OpenTelemetry
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$20/month
Free is $0/month. Builder is $20/month, Growth is $50/month, and Managed is $300/month. Enterprise pricing is custom. Purchased-credit top-ups have a minimum of 100 credits for $10.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AvonAI
Country
Israel
Website
www.avon-ai.com
Vendor Details
Company Name
Block Convey
Founded
2023
Country
United States
Website
blockconvey.com/prism