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Average Ratings 0 Ratings
Description
Our Utility Billing system for Water and Sewer services is crafted to assist municipalities in managing account details, usage statistics, and billing information for local water and sewer operations. Seamlessly connected with our Assessing and Tax Collection systems, this platform enables rapid access to your municipality's water and sewer data. Explore the features and advantages we offer, and feel free to reach out to us to arrange a demonstration. This multi-user, client/server application operates on the Windows platform and utilizes the Microsoft SQL Server/SQL Express database, ensuring robust security with varied access levels for different users. Effortlessly find records by searching through map and lot numbers, owner names, addresses, or meter/account IDs. The user-friendly tabbed interface ensures that all relevant information is readily accessible. Editing is straightforward with intuitive point-and-click options from attribute dropdown menus, allowing for efficient management. Additionally, the system can calculate taxes, generate commitment reports, and even print tax bills, making it a comprehensive tool for municipal billing needs. With its advanced features and user-centric design, our Utility Billing system stands out as an essential resource for effective management of water and sewer accounts.
Description
Lone Star BillPro is a comprehensive, scalable SaaS platform designed for retail energy suppliers, facilitating the entire customer lifecycle from acquisition to billing, collections, account management, retention, and win-back strategies, all while offering customizable technology that meets specific business requirements and can handle substantial transaction volumes. It features a versatile automated billing system capable of managing intricate rate structures, including promotions, late fees, credits, time-of-use charges, and ancillary fees, boasting an exception rate of less than 1%, along with integrated auditing and preview functionalities, as well as management for disconnection, reconnection, and AutoPay services. Additionally, the platform includes a powerful Customer Information System that provides agents with full visibility for account management covering plans, payments, usage, and communication; a self-service MyAccount portal that enables customers to handle their billing, payments, transfers, renewals, usage tracking, and upselling opportunities online; and a system for coordinating rule-based email and text communications, ensuring a seamless experience for both providers and customers alike. The combination of these features allows suppliers to streamline operations and enhance customer interactions significantly.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Avitar Associates of New England
Founded
1986
Country
United Kingdom
Website
avitarassociates.org/Software/Utility-Billing
Vendor Details
Company Name
Lone Star BillPro
Country
United States
Website
www.lonestarbillpro.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management