Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our Utility Billing system for Water and Sewer services is crafted to assist municipalities in managing account details, usage statistics, and billing information for local water and sewer operations. Seamlessly connected with our Assessing and Tax Collection systems, this platform enables rapid access to your municipality's water and sewer data. Explore the features and advantages we offer, and feel free to reach out to us to arrange a demonstration. This multi-user, client/server application operates on the Windows platform and utilizes the Microsoft SQL Server/SQL Express database, ensuring robust security with varied access levels for different users. Effortlessly find records by searching through map and lot numbers, owner names, addresses, or meter/account IDs. The user-friendly tabbed interface ensures that all relevant information is readily accessible. Editing is straightforward with intuitive point-and-click options from attribute dropdown menus, allowing for efficient management. Additionally, the system can calculate taxes, generate commitment reports, and even print tax bills, making it a comprehensive tool for municipal billing needs. With its advanced features and user-centric design, our Utility Billing system stands out as an essential resource for effective management of water and sewer accounts.
Description
EDAMS Maintenance Management encompasses every aspect of maintenance oversight, which includes routine, proactive, and preventive measures, along with the effective management and operation of resources within a Municipality or Utility setting. It addresses the diverse range of services offered by the Organization, spanning Water, Sewer, Electricity, Environmental concerns, Roadways and Pavements, Properties and Buildings, Health services, among others. Additionally, the EDAMS Call Centre module provides seamless integration of call center operations with work order management, scheduling, dispatch capabilities, and real-time monitoring features. This module can also function independently as a standalone solution. It facilitates a comprehensive integration of business processes, linking the call center directly to the field teams. Furthermore, EDAMS MMS is equipped with pre-configured lists of Maintenance Activities that embody the industry's best practices, and it has been specifically designed to cater to Utilities equipped with Networks, Facilities, and Plants infrastructure. Ultimately, this comprehensive system enhances operational efficiency and service delivery across various sectors.
API Access
Has API
No
API Access
Has API
No
Integrations
SQL Server
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Avitar Associates of New England
Founded
1986
Country
United Kingdom
Website
avitarassociates.org/Software/Utility-Billing
Vendor Details
Company Name
Hydro-Comp Enterprises
Founded
1986
Country
Cyprus
Website
edams.com/products/asset-management/maintenance-management/
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
Yes
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
Yes
Work Order Management
No
Product Features
CMMS
Asset Tracking
Yes
Calibration Management
No
Inventory Control
Yes
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
Yes
Purchasing
No
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes