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features
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support

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Description

Avie is a high-end AI receptionist service tailored for clinics across various specialties, leveraging advanced generative AI technology on WhatsApp. Designed specifically for Brazilian clinics, Avie operates around the clock, responding to patient inquiries in real-time while utilizing the clinic's specific data to provide accurate information. It facilitates appointment management by offering available time slots directly from the clinic's calendar and efficiently handling confirmations, rescheduling, or cancellations. Additionally, clinic staff can monitor every interaction through an integrated CRM system, and each clinic benefits from having a personalized booking website. The service is fully operational in Brazilian Portuguese, enhancing its accessibility for local users. This innovative solution supports various functionalities, including reception duties, managing patient inquiries, scheduling appointments, conducting follow-ups, and maintaining clinic CRM operations, making it an invaluable tool for modern healthcare facilities.

Description

FrontReplies offers a comprehensive AI-driven receptionist and answering service tailored for local businesses that rely on appointments. This service operates around the clock, managing incoming calls, emails, text messages, social media direct messages, and website chats while maintaining the unique voice of each business. It effectively captures leads, directs requests to the appropriate staff members, sends responses for missed calls, follows up with potential clients, and arranges appointments based on calendar availability. The FrontReplies team is responsible for establishing and overseeing the replies and workflows, linking calendars, inboxes, and communication channels, and securing customer approval prior to going live. This service is specifically designed for a variety of appointment-based businesses, including dental offices, medical spas, clinics, salons, barbershops, gyms, studios, and home service providers like HVAC, plumbing, and roofing companies. Typical workflows include managing routine inquiries, following up on quotes or inquiries that have not yet resulted in bookings, and elevating complex requests to the appropriate staff members. In essence, FrontReplies enhances operational efficiency while ensuring that businesses maintain a consistent and professional communication standard.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WhatsApp Yes 

Integrations

WhatsApp No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Avie

Founded

2026

Country

Brazil

Website

avie.me/

Vendor Details

Company Name

FrontReplies

Website

frontreplies.com

Product Features

Medical Scheduling

Appointment Management No 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records No 
Patient Scheduling No 
Physician Management No 
Recurring Appointments No 
Self Service Portal No 
Staff Scheduling No 

Product Features

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