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Description
Autura serves as a comprehensive software solution that links state and local governments, towing and recovery services, and vehicle owners, optimizing every stage of the towing process from incident dispatch to vehicle recovery after impound or auction. The platform's automated dispatching feature minimizes radio communication for 911 operators and quickens the response time of tow trucks, while its various modules, including those for impound management, lien processing, credit-card transactions, and vehicle resale, create a seamless workflow for both towing companies and municipalities. Additionally, with integrated analytics and real-time tracking capabilities, Autura enhances transparency and facilitates better decision-making among all involved parties. Notably, Autura refrains from operating tow trucks or storage facilities; instead, it focuses on providing cloud-based software that integrates with governmental and industry systems, aiming to foster safer roadways, expedite vehicle clearances, and boost operational efficiency for both private enterprises and public sector agencies. Through its innovative approach, Autura not only streamlines towing operations but also contributes to improved community safety and service delivery.
Description
Computer-aided dispatch systems empower dispatchers to manage numerous incidents simultaneously while effectively deploying patrol officers. With an optimized dispatch framework, you can streamline the process of sending out calls, offer timely updates to officers in the field, and earn accolades from clients for your swift response times. Whenever dispatchers or patrol officers have feedback, they can seamlessly add it to the call, complete with time-stamps for accurate record-keeping. In the event of natural disasters, collaboration between security companies becomes essential; therefore, dispatch can integrate multiple agencies or companies into a single call, ensuring that you have all necessary resources at your disposal. Furthermore, you can effortlessly attach documents, including photos, to the call; these images will be included in the PDFs of closed cases and can be configured to show up in both automated and manual activity reports. If you encounter a person or vehicle related to your service call—whether from your existing records or as a new entry—you can conveniently link them to the call, enhancing the overall efficiency and accuracy of the dispatch process. This interconnectivity not only aids in real-time decision-making but also facilitates better communication among all parties involved.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Autura
Founded
2002
Country
United States
Website
autura.com
Vendor Details
Company Name
Kerkton Security Technologies
Founded
2016
Country
United States
Website
www.kerkton.com/computer-aided-dispatch
Product Features
Towing
Billing & Invoicing
Client Management
Commission Management
Fleet Management
Fuel Management
Lot Management
Maintenance Management
Routing
Product Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues