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ease
features
design
support

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Description

Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.

Description

ReportMagic is a cloud-based SaaS reporting platform that automatically generates visually appealing and branded reports from data sourced from various systems, including Microsoft Dynamics, SQL Server, LogicMonitor, Cisco SmartNET, SalesForce, AutoTask, ServiceNow, and even your own customized solutions. Say goodbye to the tedious process of copying and pasting information from multiple platforms! Empower your talented workforce to focus on more essential projects while effortlessly showcasing your compliance with SLA standards. Leverage the full potential of LogicMonitor with our service! We do not retain any data; instead, we retrieve it from your systems precisely when needed. Create user-friendly, visual reports that feature clear graphs and tables, emphasizing the most critical issues. This simplifies the management and oversight of your network, devices, alerts, personnel, and processes, ultimately enhancing your operational efficiency. With ReportMagic, you can elevate your reporting capabilities and gain deeper insights into your business performance.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acronis Cyber Protect Cloud Yes 
AI Autopilot Yes 
Backup Radar Yes 
BrightGauge Yes 
CSP Control Center Yes 
ConnectWise Automate Yes 
Datto SIRIS Yes 
ITQuoter Yes 
Kaseya VSA Yes 
MSP360 Managed Backup Yes 
Motileo Yes 
NUACOM Yes 
NinjaOne Yes 
OnPage Yes 
OneBill Yes 
Quoter Yes 
Splashtop Remote Support Yes 
Strety Yes 
TimeZest Yes 
audIT Yes 

Integrations

Acronis Cyber Protect Cloud No 
AI Autopilot No 
Backup Radar No 
BrightGauge No 
CSP Control Center No 
ConnectWise Automate No 
Datto SIRIS No 
ITQuoter No 
Kaseya VSA No 
MSP360 Managed Backup No 
Motileo No 
NUACOM No 
NinjaOne No 
OnPage No 
OneBill No 
Quoter No 
Splashtop Remote Support No 
Strety No 
TimeZest No 
audIT No 

Pricing Details

$50 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$440 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Datto, a Kaseya company

Founded

2007

Country

United States

Website

www.datto.com/products/autotask-psa

Vendor Details

Company Name

Panoramic Data

Country

United Kingdom

Website

www.panoramicdata.com

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management No 
Portfolio Management No 
Project Management Yes 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports No 
Financial Reports Yes 
Forecasting Yes 
Marketing Reports Yes 
OLAP No 
Report Export Yes 
Sales Reports Yes 
Scheduled / Automated Reports Yes 

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