Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Datto's Autotask Professional Services Automation (PSA) platform stands out as a robust and user-friendly cloud solution that offers a comprehensive overview of an entire business, empowering Managed Service Providers (MSPs) to streamline operations and leverage data insights for enhanced service quality, productivity, and profitability. This innovative PSA tool enables MSPs to optimize every facet of their operations, integrating essential resources necessary for managing a successful services business. With its centralized operations, Autotask PSA enhances understanding through highly customizable dashboards and widgets, facilitating informed decision-making based on real-time data. Additionally, the platform is designed for ease of use, eliminating the need for extensive testing, maintenance, or frequent updates, while boasting a remarkable 99.99% uptime and top-tier security features. Serving as a vital backbone for MSPs, the PSA acts as a single point of reference for business operations, driving efficiency by automating various workflows and processes. In doing so, it not only simplifies management tasks but also empowers MSPs to focus on delivering exceptional service to their clients.
Description
ReportMagic is a cloud-based SaaS reporting platform that automatically generates visually appealing and branded reports from data sourced from various systems, including Microsoft Dynamics, SQL Server, LogicMonitor, Cisco SmartNET, SalesForce, AutoTask, ServiceNow, and even your own customized solutions. Say goodbye to the tedious process of copying and pasting information from multiple platforms! Empower your talented workforce to focus on more essential projects while effortlessly showcasing your compliance with SLA standards. Leverage the full potential of LogicMonitor with our service! We do not retain any data; instead, we retrieve it from your systems precisely when needed. Create user-friendly, visual reports that feature clear graphs and tables, emphasizing the most critical issues. This simplifies the management and oversight of your network, devices, alerts, personnel, and processes, ultimately enhancing your operational efficiency. With ReportMagic, you can elevate your reporting capabilities and gain deeper insights into your business performance.
API Access
Has API
No
API Access
Has API
No
Integrations
Acronis Cyber Protect Cloud
Yes
AI Autopilot
Yes
Backup Radar
Yes
BrightGauge
Yes
CSP Control Center
Yes
ConnectWise Automate
Yes
Datto SIRIS
Yes
ITQuoter
Yes
Kaseya VSA
Yes
MSP360 Managed Backup
Yes
Integrations
Acronis Cyber Protect Cloud
No
AI Autopilot
No
Backup Radar
No
BrightGauge
No
CSP Control Center
No
ConnectWise Automate
No
Datto SIRIS
No
ITQuoter
No
Kaseya VSA
No
MSP360 Managed Backup
No
Pricing Details
$50 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$440 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Datto, a Kaseya company
Founded
2007
Country
United States
Website
www.datto.com/products/autotask-psa
Vendor Details
Company Name
Panoramic Data
Country
United Kingdom
Website
www.panoramicdata.com
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Professional Services Automation
Billing & Invoicing
Yes
CRM
Yes
Client Portal
Yes
Collaboration Tools
Yes
Document Management
No
Portfolio Management
No
Project Management
Yes
Proposal Generation
Yes
Quote Management
Yes
Resource Management
Yes
Time & Expense Tracking
Yes
Product Features
Reporting
Customizable Dashboard
Yes
Data Source Connectors
Yes
Drag & Drop
No
Drill Down
No
Email Reports
No
Financial Reports
Yes
Forecasting
Yes
Marketing Reports
Yes
OLAP
No
Report Export
Yes
Sales Reports
Yes
Scheduled / Automated Reports
Yes