Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance the efficiency of ServiceNow upgrades and testing through the use of intelligent test automation, DevOps practices, and comprehensive documentation, which allows developers to concentrate on more critical tasks. Sometimes, witnessing the capabilities firsthand is essential to understanding their value. Schedule a 30-minute introductory session with one of our knowledgeable product specialists, who will demonstrate how swiftly and effortlessly you can join the ranks of numerous other ServiceNow customers leveraging the AutomatePro app to expedite their upgrades and releases. In just 10 seconds after installing AutomatePro, you can initiate and execute your first automated test with ease. Our quickstart AI feature automatically generates a test scenario tailored to your specific ServiceNow configuration, removing the need for any tedious template adjustments. We believe this method is superior to providing generic templates that require modifications to align with your particular setup in ServiceNow. Moreover, AutomatePro effectively addresses the challenges associated with test maintenance by utilizing innovative 'model blocks,' ensuring a streamlined and adaptive testing process. With these advancements, the path to efficient testing and upgrades is clearer than ever.
Description
ciopulse stands out as the sole customer feedback platform rooted in Net Promoter principles, tailored specifically for IT service management. Unlike conventional satisfaction surveys that typically yield default ratings and meager response rates of around 5 percent, ciopulse employs NPS micro-surveys that activate immediately upon ticket resolution. The platform seamlessly integrates with popular tools such as ServiceNow, Zendesk, Jira Service Management, BMC Remedy, and Freshservice. With its ready-to-use features, ciopulse offers NPS trend dashboards categorized by teams and agents, as well as productivity impact metrics reflected in lost minutes, along with benchmark analyses that compare internal IT services against managed service providers. Additionally, PulseAI intelligently extracts themes from open-text feedback, enhancing the understanding of customer sentiments. Recognized as a ServiceNow Select Partner, ciopulse boasts a certified Store app that guarantees a streamlined installation process, automatic updates, and ensures data remains within the customer’s ServiceNow environment. This unique alignment with ServiceNow not only enhances user experience but also adds a layer of reliability for organizations seeking effective feedback solutions.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
ServiceNow
Amazon Web Services (AWS)
BMC Helix
Freshservice
Jira Service Management
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP SuccessFactors
Salesforce
Integrations
ServiceNow
Amazon Web Services (AWS)
BMC Helix
Freshservice
Jira Service Management
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP SuccessFactors
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AutomatePro
Country
United Kingdom
Website
automatepro.com
Vendor Details
Company Name
ciopulse
Founded
2013
Country
Australia
Website
www.cio-pulse.com
Product Features
Automated Testing
Hierarchical View
Move & Copy
Parameterized Testing
Requirements-Based Testing
Security Testing
Supports Parallel Execution
Test Script Reviews
Unicode Compliance
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Alternatives
Alternatives
No Alternatives