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Average Ratings 8 Ratings

Total
ease
features
design
support

Description

We offer innovative solutions that help you achieve your objectives, surpass your goals, and establish fully automated end-to-end workflows. With our support, you can confidently scale your operations while minimizing the preparation time required for engaging new audiences and entering fresh markets. Stay ahead of the competition by swiftly adjusting to evolving market dynamics and emerging customer needs. By unifying your tools and processes, you can create a seamless digital ecosystem that enhances customer satisfaction and delivers superior outcomes. Our mission focuses on driving your business growth, optimizing your operational processes, and modernizing your technological framework for the future. Additionally, we are dedicated to ensuring that you remain agile in a rapidly changing business landscape.

Description

Our cloud-based contact centre solution allows companies to reach millions of customers through interactive text and voice. Our highly customizable solution features an intuitive, user-friendly interface that allows clients to quickly design and implement sophisticated communication strategies. Our clients benefit from our ability to automate business processes, such as sales and marketing, scheduling, payments processing, and announcements.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365 No 
NetSuite No 
Oracle Cloud Infrastructure No 
Salesforce No 
Zendesk No 

Integrations

Microsoft Dynamics 365 Yes 
NetSuite Yes 
Oracle Cloud Infrastructure Yes 
Salesforce Yes 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Autom8 Group UK

Founded

2011

Country

United Kingdom

Website

www.autom8group.com

Vendor Details

Company Name

DCDial

Founded

2012

Country

United States

Website

www.dcdial.com

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Workforce Optimization (WFO)

Interaction Analytics No 
Liability Recording No 
Performance Management No 
Quality Management No 
Real-time Guidance No 
Reporting No 
Speech Analytics No 
Surveying No 
Workforce Management No 
eLearning No 

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