Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Autoflows serves as an innovative automation platform designed specifically for the aftersales segment of the auto retail industry, enabling dealerships to harness their data effectively. Aimed at enhancing revenue, minimizing manual tasks, and enriching the customer experience, Autoflows integrates seamlessly with various systems such as DMS, CRM, OEM data, motor registries, and additional third-party data sources to pinpoint the most suitable customers for an array of services including maintenance, MOT, tire replacements, recalls, and pending tasks. The platform intelligently scans repair orders and their line items, leveraging AI and text analytics to categorize comprehensive repair histories into actionable services. By merging repair histories with appointment details, mileage trends, and vehicle specifics, it forecasts the optimal customers to reach out to and the ideal timing for communication. Upon identifying a service opportunity, Autoflows engages customers through tailored daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone conversations. Notably, its Voice AI technology efficiently manages inbound service inquiries around the clock, covering aspects such as booking appointments, diagnostics, status updates, rescheduling, additional services, and general questions, ultimately ensuring a smooth and responsive customer interaction experience. This comprehensive approach not only streamlines dealership operations but also fosters stronger relationships with customers, making Autoflows an essential tool in the modern auto retail landscape.
Description
VUE DMS is a cloud-based automotive dealership management platform that combines sales, finance, accounting, service, and parts operations within a unified system. Developed by Dominion DMS and hosted on Microsoft Azure, the software provides centralized access to operational data and dealership workflows. Its sales and finance module supports vehicle inventory management, customer records, multiple deal scenarios, financing documentation, and electronic deal jackets. The accounting module includes general ledger management, accounts payable and receivable, financial reporting, intercompany transactions, and configurable posting workflows. Service management capabilities allow advisors, technicians, and parts personnel to collaborate on repair orders simultaneously without locking records. The platform also supports digital vehicle inspections, technician timekeeping, service scheduling, customer texting, and automatic attachment of supporting documents to repair orders. Parts management tools provide inventory monitoring, purchasing, parts requests, special orders, invoicing, and communication between service and parts departments. VUE DMS includes universal search, customizable dashboards, role-based permissions, document archiving, and integrations with third-party dealership software providers. Its cloud-native architecture supports geographically redundant data protection, automatic upgrades, unlimited user access, and centralized dealership management.
API Access
Has API
No
API Access
Has API
No
Integrations
DriveCentric
No
Pricing Details
€270 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Autoflows
Country
Denmark
Website
autoflows.com
Vendor Details
Company Name
Dominion DMS
Founded
2006
Country
United States
Website
www.vuedms.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
Yes
Customer Database
No
Document Management
Yes
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
Yes
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
Yes
Service Department
No
Used Car Lot
No
Website Integration
Yes
Auto Dealer Accounting
Buy-Here-Pay-Here
No
Collections Management
No
Expense Management
No
Financing Management
No
Inventory Management
No
Lease-Here-Pay-Here
No
Parts Management
No
Payroll Management
No
Recurring Billing
No
Sales Management
No
Sales Tax Management
No
Service Department
No
Automotive CRM
Call Logging
No
Contact Management
No
Customer Support
No
Inventory Management
No
Lease Management
No
List Management
No
Marketing Automation
No
Product Catalog
No
Quotes / Proposals
No
Service Department Management
No
Showroom Management
No
Territory Management
No
Dealership Management
Accounting
No
Auto Dealerships
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
Equipment Dealerships
No
F&I Management
No
Financing Management
No
Form Printing
No
Lease Management
No
Marine Dealerships
No
Online Inventory
No
Parts Management
No
Powersports Dealerships
No
RV Dealerships
No
Service Department
No
Trailer Dealerships
No
Used Car Dealerships
No
Website Integration
No