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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Autoflows serves as an innovative automation platform designed specifically for the aftersales segment of the auto retail industry, enabling dealerships to harness their data effectively. Aimed at enhancing revenue, minimizing manual tasks, and enriching the customer experience, Autoflows integrates seamlessly with various systems such as DMS, CRM, OEM data, motor registries, and additional third-party data sources to pinpoint the most suitable customers for an array of services including maintenance, MOT, tire replacements, recalls, and pending tasks. The platform intelligently scans repair orders and their line items, leveraging AI and text analytics to categorize comprehensive repair histories into actionable services. By merging repair histories with appointment details, mileage trends, and vehicle specifics, it forecasts the optimal customers to reach out to and the ideal timing for communication. Upon identifying a service opportunity, Autoflows engages customers through tailored daily outreach via email, SMS, WhatsApp, interactive messaging forms, and AI-driven phone conversations. Notably, its Voice AI technology efficiently manages inbound service inquiries around the clock, covering aspects such as booking appointments, diagnostics, status updates, rescheduling, additional services, and general questions, ultimately ensuring a smooth and responsive customer interaction experience. This comprehensive approach not only streamlines dealership operations but also fosters stronger relationships with customers, making Autoflows an essential tool in the modern auto retail landscape.

Description

Orbee's Middleware seamlessly connects all data sources within a dealership into a cohesive customer data platform. This unified first-party data can be leveraged across various marketing and advertising channels, utilized for sophisticated attribution analysis, and enhanced with third-party information through our collaborations with top-tier data aggregators. Our comprehensive platform ensures that a dealership's data is fully optimized, with our dedication to integration preventing any first-party data from being underutilized. Through our solution, users can not only analyze and activate their data but also enhance it further. Effortlessly comprehend your traffic sources without cumbersome setups and uncover insights with our robust campaign analytics tools. By consolidating shopper profiles, our powerful CDP collects data from all interactions across your websites, third-party services, and CRM systems, making it easier than ever to drive informed decisions. Ultimately, Orbee empowers dealerships to harness their data effectively, fostering better customer engagement and business growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

€270 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Autoflows

Country

Denmark

Website

autoflows.com

Vendor Details

Company Name

Orbee

Founded

2015

Country

United States

Website

www.orbee.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Alternatives

Alternatives