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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform your approach to Live Chat – it’s not just a tool for customer support. We want to shift your perspective on its potential. By engaging customers in real-time, you can prevent them from getting stuck or abandoning their carts. Implement bots trained to handle frequent inquiries efficiently. Leverage shopper history and behavior to deliver targeted interactions. Automate typical scenarios, ensuring you connect with customers around the clock. This technology empowers you to guide and influence your customers throughout their purchasing process. Every interaction is enhanced with a complete activity log from both the current session and past transactions, allowing for instantaneous responses to inquiries. Features like Proactive Messaging, Live Shopper Insights, and Real-time Shopper Journeys enable you to pinpoint high-revenue shopping sessions. All these robust tools are accessible through an easy-to-use graphical interface that requires no programming expertise. Plus, our seamless integration with Shopify activates your store's capabilities as soon as you install the application, enhancing your customer engagement strategy right from the start.

Description

Seamlessly incorporate current applications into innovative web and mobile platforms. Rocket API empowers businesses to create user-friendly applications by simplifying the conversion of outdated, screen-based processes into exceptional user experiences. By utilizing Rocket API, organizations can facilitate instant access to essential business operations from nearly any application, significantly reducing the time, cost, and risks typically involved in modernization efforts. The host-based applications handle some of your company's most vital transactions, yet the demands of your customers, partners, and staff have evolved since those applications were initially developed. When sales representatives must navigate through multiple systems just to complete basic tasks such as placing orders, it leads to a waste of valuable time, and similarly, customer service suffers when minor updates like changing an address necessitate cumbersome procedures across various screens. These productivity barriers can quickly become costly, emphasizing the importance of efficient workflows in maintaining a competitive edge. Addressing these challenges can significantly enhance operational efficiency and customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

STORIS
Shopify
WhatsApp

Integrations

STORIS
Shopify
WhatsApp

Pricing Details

$1 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Autochat.io

Founded

2018

Country

India

Website

autochat.io

Vendor Details

Company Name

Rocket Software

Founded

1990

Country

United States

Website

www.rocketsoftware.com

Product Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

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