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Description
Transform your approach to Live Chat – it’s not just a tool for customer support. We want to shift your perspective on its potential. By engaging customers in real-time, you can prevent them from getting stuck or abandoning their carts. Implement bots trained to handle frequent inquiries efficiently. Leverage shopper history and behavior to deliver targeted interactions. Automate typical scenarios, ensuring you connect with customers around the clock. This technology empowers you to guide and influence your customers throughout their purchasing process. Every interaction is enhanced with a complete activity log from both the current session and past transactions, allowing for instantaneous responses to inquiries. Features like Proactive Messaging, Live Shopper Insights, and Real-time Shopper Journeys enable you to pinpoint high-revenue shopping sessions. All these robust tools are accessible through an easy-to-use graphical interface that requires no programming expertise. Plus, our seamless integration with Shopify activates your store's capabilities as soon as you install the application, enhancing your customer engagement strategy right from the start.
Description
Seamlessly incorporate current applications into innovative web and mobile platforms. Rocket API empowers businesses to create user-friendly applications by simplifying the conversion of outdated, screen-based processes into exceptional user experiences. By utilizing Rocket API, organizations can facilitate instant access to essential business operations from nearly any application, significantly reducing the time, cost, and risks typically involved in modernization efforts. The host-based applications handle some of your company's most vital transactions, yet the demands of your customers, partners, and staff have evolved since those applications were initially developed. When sales representatives must navigate through multiple systems just to complete basic tasks such as placing orders, it leads to a waste of valuable time, and similarly, customer service suffers when minor updates like changing an address necessitate cumbersome procedures across various screens. These productivity barriers can quickly become costly, emphasizing the importance of efficient workflows in maintaining a competitive edge. Addressing these challenges can significantly enhance operational efficiency and customer satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Pricing Details
$1 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Autochat.io
Founded
2018
Country
India
Website
autochat.io
Vendor Details
Company Name
Rocket Software
Founded
1990
Country
United States
Website
www.rocketsoftware.com
Product Features
API Management
API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
API Management
API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control