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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Whether you're just beginning with digital vehicle inspections, already utilizing DVI effectively but aiming for further advancements, or in search of the most sophisticated automotive repair shop software on the market, AutoVitals has the tools your shop requires to achieve its objectives. Choosing AutoVitals means you’re partnering with a company that prioritizes your long-term success. Each of AutoVitals' solutions is tailored to enhance how customers engage with your shop while also streamlining your internal operations to provide optimal service to motorists. Our team of industry-trained experts will be there to assist and mentor you throughout your journey. If you adhere to our recommended practices and fail to increase your Average Repair Order (ARO) by a minimum of 20%, we promise to cancel your contract with no penalties. Furthermore, with a vibrant community of over 4,000 shops and automotive repair professionals in our dedicated Facebook Forum, AutoVitals users, partners, and supporters eagerly share insights and practices to facilitate your transition into a fully digital shop, ensuring you never feel alone in this process. Embrace the opportunity to leverage this wealth of knowledge and support as you elevate your business to new heights.

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AutoShop
Collate
MaxxTraxx
NAPA TRACS
Protractor
Salesforce
Tekmetric

Integrations

AutoShop
Collate
MaxxTraxx
NAPA TRACS
Protractor
Salesforce
Tekmetric

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AutoVitals

Founded

2009

Country

United States

Website

www.autovitals.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Product Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Product Features

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

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