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Average Ratings 0 Ratings
Description
AutoPilotDM is an online platform designed for Instagram automation, catering to creators, coaches, e-commerce firms, agencies, and local businesses that manage customer interactions on Instagram. Users can design workflows that activate based on comments on specific posts or reels, identified keywords in direct messages, and replies to Stories. These workflows can be configured to either respond publicly or privately, or both, depending on user preferences. Additionally, users have the ability to develop and test their messages, monitor their workflows, and pause automations when needed; there's also a feature for human intervention to handle conversations that require a personal touch. The platform includes an inbox, essential CRM functionalities, automated FAQ responses based on set rules, lead capture forms, performance analytics, customizable templates, and AI-driven responses. Subscribers to higher-tier plans enjoy increased automation capabilities, collaborative inbox features for teams, and the ability to train the AI with specific knowledge. AutoPilotDM integrates with professional Instagram accounts via Meta's Graph API, and an advanced Commerce AI feature linked to Shopify can leverage a store's catalog to provide answers about products. With its comprehensive features, AutoPilotDM streamlines and enhances the efficiency of managing Instagram customer interactions for various types of businesses.
Description
Mark360 serves as a cloud-based platform for customer messaging and automation tailored specifically for businesses looking to connect with clients via WhatsApp and Instagram. It seamlessly integrates WhatsApp Business API campaigns, broadcasting capabilities, and scheduled messaging flows alongside a no-code chatbot builder, AI-driven agents, and streamlined customer journeys, all while providing a shared inbox for team interaction and human agent involvement. The platform’s Instagram functionalities facilitate automated responses for direct messages and comments, as well as commerce features that link to Shopify catalogs, enabling businesses to manage order updates, recover abandoned carts, and confirm cash-on-delivery transactions efficiently. Additionally, its compatibility with various business tools such as Google Sheets, Razorpay, and CRM systems ensures that teams can effectively manage customer engagements. Tailored for ecommerce and direct-to-consumer brands, as well as online retailers, service providers, educators, and marketing agencies, Mark360 empowers users to efficiently oversee marketing, sales, and customer support dialogues. Ultimately, Mark360 not only enhances customer interaction but also streamlines operational workflows for a diverse range of industries.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
7-day free trial
Free Trial
Yes
Free Version
No
Pricing Details
$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AutoPilotDM
Website
autopilotdm.com
Vendor Details
Company Name
Mark360
Founded
2024
Country
India
Website
mark360.ai
Product Features
Social Media Management
Automated Publishing
No
Brand Tracking
No
Content Management
No
Customer Engagement
No
Multi-Account Management
No
Multi-User Collaboration
No
Post Scheduling
No
Reporting/Analytics
No
Social Media Monitoring
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No