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Description
AutoLibs helps automotive workshops organise work from appointment requests to invoicing in a browser. It combines employee and resource planning, customer and vehicle records, jobs, findings and photos, estimates and customer approvals. Vehicle check-in and handover, tyre storage and follow-up care are included in the workflow. An enabled public booking link lets customers request an appointment without an app account. The optional customer app for Android and iOS complements this with appointment and job information and approvals.
PDF invoicing, XRechnung and ZUGFeRD/Factur-X for the supported domestic EUR profile, and DATEV EXTF export are included from Starter. Starter allows up to 3 employees and 100 appointments per month. Professional offers unlimited employees and appointments plus reporting; Enterprise adds management of multiple workshops within one organisation. Monthly prices excluding VAT are EUR 49, EUR 89 and EUR 179 respectively. Annual billing totals are EUR 490, EUR 890 and EUR 1,790 excluding VAT per year. The free trial lasts 60 days, needs no credit card and ends automatically. Online payments through Stripe are optional and incur separate payment-provider fees.
Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
DATEV
No
Stripe
No
Pricing Details
EUR 49/month excl. VAT
Starter: EUR 49/month, Professional: EUR 89/month, Enterprise: EUR 179/month, excluding VAT. Annual billing totals: EUR 490 / 890 / 1,790 excluding VAT per year. Starter includes PDF invoicing, XRechnung and ZUGFeRD/Factur-X for the supported domestic EUR profile, plus DATEV EXTF export, with up to 3 employees and 100 appointments per month. Professional adds unlimited employees and appointments plus reporting. Enterprise adds multiple workshops within an organisation. Free 60-day trial, no credit card, automatic end without a paid subscription. Optional Stripe online payments incur separate provider fees.
Free Trial
Yes
Free Version
No
Pricing Details
$150/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Abuzer Korkmaz AutoLibs
Country
Germany
Website
autolibs.de/werkstattsoftware
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Product Features
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No