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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

PC Bennett’s Automotive ERP software provides a comprehensive, cloud-based enterprise resource planning solution tailored for the automotive aftermarket, leveraging Acumatica Cloud ERP and incorporating industry-specific enhancements to optimize essential back-office tasks such as inventory management, parts fitment, sales orders, service operations, manufacturing processes, supply chain logistics, and customer history all within a single platform. Additionally, their unique AutoFitmentPlus add-on enriches Acumatica’s functionality by incorporating vehicle classification and fitment information, including ACES, PIES, and VIN validation, directly into the ERP system, allowing users to efficiently filter parts and verify correct applications based on year, make, model, and engine specifications, thereby minimizing the need for manual searches and significantly reducing potential errors. This solution also facilitates real-time inventory monitoring, ensures automatic updates to databases, and offers commerce-driven features that synchronize inventory levels and pricing across e-commerce storefronts, making it an invaluable tool for businesses looking to enhance operational efficiency and accuracy. With these capabilities, businesses can not only streamline their processes but also improve customer satisfaction by ensuring the right parts are delivered promptly.

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP Yes 
Collate No 
Salesforce No 

Integrations

Acumatica Cloud ERP No 
Collate Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PC Bennett Solutions

Founded

2002

Country

United States

Website

www.pcbennett.com/automotive/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

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