Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AutoDJ is an innovative web application that empowers listeners to take control of the music queue collaboratively. By simply creating a session and inviting friends, users can curate the ultimate playlist for any occasion, with everyone eligible to contribute. Through an easy-to-use search bar, participants can find and add songs to the queue, while others have the ability to "vote" for tracks, boosting their ranking and placement. The platform harnesses YouTube for its music streaming, leveraging both the Data and IFrame APIs for effective search and playback of videos. Additionally, AutoDJ relies on the SignalR library to facilitate real-time, bidirectional communication between the server and clients, ensuring everyone involved in a session remains in sync. For those who prefer solitude, users can opt for an "offline" mode, where they can maintain a personal queue stored on their device without the need for a session. This flexibility makes AutoDJ an appealing choice for both social gatherings and individual listening experiences.
Description
QueueMetrics monitoring software allows you to track agent productivity, agent time, payrolls and measure targets, conversions, target rates, ACD, music on hold, outbound campaign statistics, and monitor real-time processes with customizable wallboards.
It streamlines the daily work of call center agents by providing a dedicated interface with text messages, alarms options, and integrates easily to all modern CRM such as Vtiger and Salesforce.
You can measure and improve your contact centre activities using more than 200 metrics. You can also manage your call center processes live with extensions and calls control and live alarms.
Every year, more metrics and reports are available for free!
QueueMetrics software can be used on premise or in the cloud for FreePBX S PBX Grandstream, Issabel FusionPBX, FreePBX, Yeastar S PBX and other Asterisk distros.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Asterisk
No
AzuraCast
Yes
Azure SignalR Service
Yes
Grandstream Wave
No
SonicPanel
Yes
Yeastar Cloud PBX
No
YouTube
Yes
Integrations
Asterisk
Yes
AzuraCast
No
Azure SignalR Service
No
Grandstream Wave
Yes
SonicPanel
No
Yeastar Cloud PBX
Yes
YouTube
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AutoDJ
Founded
2020
Country
United States
Website
autodj.azurewebsites.net
Vendor Details
Company Name
Loway
Founded
2004
Country
Switzerland
Website
www.queuemetrics.com
Product Features
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
No
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
Yes
Real-time Chat
Yes
Reporting/Analytics
Yes