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Description
AutoDJ is an innovative web application that empowers listeners to take control of the music queue collaboratively. By simply creating a session and inviting friends, users can curate the ultimate playlist for any occasion, with everyone eligible to contribute. Through an easy-to-use search bar, participants can find and add songs to the queue, while others have the ability to "vote" for tracks, boosting their ranking and placement. The platform harnesses YouTube for its music streaming, leveraging both the Data and IFrame APIs for effective search and playback of videos. Additionally, AutoDJ relies on the SignalR library to facilitate real-time, bidirectional communication between the server and clients, ensuring everyone involved in a session remains in sync. For those who prefer solitude, users can opt for an "offline" mode, where they can maintain a personal queue stored on their device without the need for a session. This flexibility makes AutoDJ an appealing choice for both social gatherings and individual listening experiences.
Description
QueueMetrics monitoring software allows you to track agent productivity, agent time, payrolls and measure targets, conversions, target rates, ACD, music on hold, outbound campaign statistics, and monitor real-time processes with customizable wallboards.
It streamlines the daily work of call center agents by providing a dedicated interface with text messages, alarms options, and integrates easily to all modern CRM such as Vtiger and Salesforce.
You can measure and improve your contact centre activities using more than 200 metrics. You can also manage your call center processes live with extensions and calls control and live alarms.
Every year, more metrics and reports are available for free!
QueueMetrics software can be used on premise or in the cloud for FreePBX S PBX Grandstream, Issabel FusionPBX, FreePBX, Yeastar S PBX and other Asterisk distros.
API Access
Has API
API Access
Has API
Integrations
Asterisk
Azure SignalR Service
Grandstream Wave
SonicPanel
Yeastar Cloud PBX
YouTube
Integrations
Asterisk
Azure SignalR Service
Grandstream Wave
SonicPanel
Yeastar Cloud PBX
YouTube
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AutoDJ
Founded
2020
Country
United States
Website
autodj.azurewebsites.net
Vendor Details
Company Name
Loway
Founded
2004
Country
Switzerland
Website
www.queuemetrics.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics