Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AutoDJ is an innovative web application that empowers listeners to take control of the music queue collaboratively. By simply creating a session and inviting friends, users can curate the ultimate playlist for any occasion, with everyone eligible to contribute. Through an easy-to-use search bar, participants can find and add songs to the queue, while others have the ability to "vote" for tracks, boosting their ranking and placement. The platform harnesses YouTube for its music streaming, leveraging both the Data and IFrame APIs for effective search and playback of videos. Additionally, AutoDJ relies on the SignalR library to facilitate real-time, bidirectional communication between the server and clients, ensuring everyone involved in a session remains in sync. For those who prefer solitude, users can opt for an "offline" mode, where they can maintain a personal queue stored on their device without the need for a session. This flexibility makes AutoDJ an appealing choice for both social gatherings and individual listening experiences.

Description

QueueMetrics monitoring software allows you to track agent productivity, agent time, payrolls and measure targets, conversions, target rates, ACD, music on hold, outbound campaign statistics, and monitor real-time processes with customizable wallboards. It streamlines the daily work of call center agents by providing a dedicated interface with text messages, alarms options, and integrates easily to all modern CRM such as Vtiger and Salesforce. You can measure and improve your contact centre activities using more than 200 metrics. You can also manage your call center processes live with extensions and calls control and live alarms. Every year, more metrics and reports are available for free! QueueMetrics software can be used on premise or in the cloud for FreePBX S PBX Grandstream, Issabel FusionPBX, FreePBX, Yeastar S PBX and other Asterisk distros.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Asterisk No 
AzuraCast Yes 
Azure SignalR Service Yes 
Grandstream Wave No 
SonicPanel Yes 
Yeastar Cloud PBX No 
YouTube Yes 

Integrations

Asterisk Yes 
AzuraCast No 
Azure SignalR Service No 
Grandstream Wave Yes 
SonicPanel No 
Yeastar Cloud PBX Yes 
YouTube No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AutoDJ

Founded

2020

Country

United States

Website

autodj.azurewebsites.net

Vendor Details

Company Name

Loway

Founded

2004

Country

Switzerland

Website

www.queuemetrics.com

Product Features

DJ

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

Q-Suite Reviews

Q-Suite

Indosoft