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Description
Aucerna Reserves utilizes advanced cloud technology within a secure interconnected platform to streamline intricate operations and reserves management processes. By offering operators in-depth analysis and reporting capabilities, it integrates data from various organizational sources to create a holistic view of corporate reserves. This solution allows teams to move beyond cumbersome spreadsheets, reducing the risk of data entry mistakes as they gather reserves and resource estimates from volumetric calculations, reservoir simulations, economic models, and other sources. Currently, Aucerna Reserves is trusted for the management of billions of barrels of reserves across a spectrum of companies, from small independent firms to large international super-majors. Designed specifically for the energy sector, Aucerna Reserves ensures agile, precise, timely, secure, and consistent reserves reporting, effectively mitigating the risks associated with traditional spreadsheet-based reporting methods. In an industry where accuracy is paramount, Aucerna Reserves stands out as a critical tool for effective resource management.
Description
Cendyn provides powerful web-based solutions to all your call center requirements, including flexible workflows and enhanced tools for reservations agents, loyalty program integrations, and voice services.
Give your agents a complete view of your rates, inventory, and property information. This will allow them to quickly answer property questions, reserve the right room or rate plan for guests, and even make multi-room and multirate plan bookings with single reservations.
Deep integrations with loyalty or player programs are possible. Data from multiple sources can be merged into a single platform that gives reservations agents a 360-degree view to your most loyal and valuable guests.
To increase your ROI, drive more direct bookings and handle reservations calls more efficiently to reduce operational costs.
Pegasus CRS reporting solutions allow you to track metrics such as conversion rates, talk times and denial reasons.
API Access
Has API
API Access
Has API
Screenshots View All
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Aucerna
Founded
2005
Country
Canada
Website
aucerna.com/software/aucerna-reserves/
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
go.cendyn.com/cendyn/sourceforge/call-center
Product Features
Oil and Gas
Compliance Management
Equipment Management
Inventory Management
Job Costing
Logistics Management
Maintenance Management
Material Management
Project Management
Resource Management
Scheduling
Work Order Management
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics