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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Attuned stands out as the sole employee engagement platform focused solely on individual priorities rather than generic assumptions. By utilizing a brief 15-minute assessment, Attuned enables you to retain essential talent in today’s competitive landscape by individually measuring each person’s intrinsic motivators. This not only provides instantly actionable insights regarding candidates and employees but also delivers analyses of team culture that highlight possible management blind spots, alongside real-time feedback on employee engagement. The platform tracks your management team's engagement processes over time, making employee engagement genuinely personalized. Attuned reveals, through data, what previously required extensive experience to grasp: the essence of intrinsic motivation. By understanding what truly matters to each team member, onboarding becomes significantly easier and more effective. This knowledge empowers you to direct your management efforts towards creating a meaningful work environment tailored to individual fulfillment. Ultimately, Attuned transforms the way you engage with your workforce, ensuring that their needs and motivations are prioritized.

Description

Having worked on the call center floor ourselves, we truly grasp the distinct challenges and varied requirements that agents face. This understanding has led us to develop exceptional virtual call center software tools tailored to these specific needs. Drawing from our collective six decades of expertise in the contact center sector, we have created an all-in-one customer experience platform that is user-friendly, efficient, highly scalable, and accessible globally with just an internet connection and a browser, making it ideal for both remote and in-center agents. Many contact centers find that their existing call center software does not cater to their operational demands or business model. In addition to lacking the advanced, user-friendly tools necessary for success, they often miss out on the exceptional support from industry experts. Our solution encompasses everything required without the need for expensive programmers or extensive IT resources, ultimately saving you both time and money while enhancing overall productivity and service quality. With our platform, you can focus on what truly matters: delivering outstanding customer service.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$99 per user per year
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Attuned

Founded

2016

Country

Japan

Website

www.attuned.ai/

Vendor Details

Company Name

SingleComm

Founded

2014

Country

United States

Website

singlecomm.com

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

HR Analytics

Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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