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Average Ratings 0 Ratings
Description
Attuned stands out as the sole employee engagement platform focused solely on individual priorities rather than generic assumptions. By utilizing a brief 15-minute assessment, Attuned enables you to retain essential talent in today’s competitive landscape by individually measuring each person’s intrinsic motivators. This not only provides instantly actionable insights regarding candidates and employees but also delivers analyses of team culture that highlight possible management blind spots, alongside real-time feedback on employee engagement. The platform tracks your management team's engagement processes over time, making employee engagement genuinely personalized. Attuned reveals, through data, what previously required extensive experience to grasp: the essence of intrinsic motivation. By understanding what truly matters to each team member, onboarding becomes significantly easier and more effective. This knowledge empowers you to direct your management efforts towards creating a meaningful work environment tailored to individual fulfillment. Ultimately, Attuned transforms the way you engage with your workforce, ensuring that their needs and motivations are prioritized.
Description
Having worked on the call center floor ourselves, we truly grasp the distinct challenges and varied requirements that agents face. This understanding has led us to develop exceptional virtual call center software tools tailored to these specific needs. Drawing from our collective six decades of expertise in the contact center sector, we have created an all-in-one customer experience platform that is user-friendly, efficient, highly scalable, and accessible globally with just an internet connection and a browser, making it ideal for both remote and in-center agents. Many contact centers find that their existing call center software does not cater to their operational demands or business model. In addition to lacking the advanced, user-friendly tools necessary for success, they often miss out on the exceptional support from industry experts. Our solution encompasses everything required without the need for expensive programmers or extensive IT resources, ultimately saving you both time and money while enhancing overall productivity and service quality. With our platform, you can focus on what truly matters: delivering outstanding customer service.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$99 per user per year
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Attuned
Founded
2016
Country
Japan
Website
www.attuned.ai/
Vendor Details
Company Name
SingleComm
Founded
2014
Country
United States
Website
singlecomm.com
Product Features
Employee Engagement
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
HR Analytics
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics