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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Growth is not always a certainty, which is precisely why we developed Atria, a comprehensive portal for managing Active Directory, Workspace, and Microsoft 365 that enables managed services providers to scale their operations more effectively. Atria equips you with the necessary tools to automate and standardize service delivery, significantly decreasing the volume of helpdesk tickets and escalations while enhancing overall operational efficiency. Whether your goal is to simplify service tickets and tasks, enhance your helpdesk capabilities, or provide customers with self-service options, Atria is the solution that can assist you, ensuring you realize tangible savings in time and resources swiftly. With two decades of expertise in the managed services field, Atria is meticulously crafted to support your business's growth. Unlike most helpdesk tools that function solely as ticketing systems, which gather information before executing tasks, or as workflow systems that merely shuffle tasks among teams, Atria uniquely focuses on optimizing the specific tasks you perform—from user provisioning to license acquisition—effectively streamlining the entire process for maximum efficiency. By leveraging Atria, you can position your business for sustained success in a competitive landscape.

Description

Utiliko serves as a comprehensive business management solution tailored for service-oriented small and medium-sized businesses (SMBs). It integrates various functionalities such as customer relationship management (CRM), project oversight, invoicing, and complete accounting features including Chart of Accounts, bank management, cash flow tracking, and purchase order handling. Additionally, it offers a help desk ticketing system with integrated time billing, human resources management covering attendance, leave, and billable rates, along with email, calendar, and e-signature capabilities—all centralized within a single platform that maintains a holistic 360-degree view of client records. The platform automates the conversion of time spent on tasks and support inquiries into billable amounts, which are then seamlessly incorporated into invoices. Essentially, it provides a streamlined alternative to using multiple separate applications such as QuickBooks, HubSpot, ClickUp, and a dedicated helpdesk, enhancing operational efficiency for businesses. By consolidating these essential tools, Utiliko empowers SMBs to focus more on their core services and less on administrative overhead.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Active Directory
Microsoft 365
Microsoft Exchange

Integrations

Active Directory
Microsoft 365
Microsoft Exchange

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Atria

Founded

2018

Country

New Zealand

Website

getatria.com

Vendor Details

Company Name

Utiliko

Founded

2018

Country

United States

Website

utiliko.io

Product Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Product Features

Business Management

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

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