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support

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Description

Atlassian Data Center serves as a self-managed enterprise solution that is crafted to deliver high availability, robust performance at scale, and versatile infrastructure options for essential Atlassian applications. It accommodates various products including Jira Software, Confluence, Bitbucket, Jira Service Management, Crowd, and Bamboo, empowering organizations to tackle intricate demands with its comprehensive enterprise-grade features. The Data Center offers the flexibility to deploy applications on proprietary hardware, within virtualized settings, or via cloud service platforms such as AWS and Azure. This adaptability enables businesses to advance their IT infrastructure while maintaining control and ensuring security. Among the significant advantages of Atlassian Data Center are its high availability through clustering, which guarantees continuous access to applications even during node failures, and its scalability, which permits organizations to seamlessly integrate additional nodes into their cluster without experiencing any downtime. Furthermore, this solution caters to enterprises aiming for both efficiency and reliability in their operational processes.

Description

Clearlane CAPA is an innovative app designed for Jira Cloud, specifically tailored for teams involved in quality and regulatory compliance within sectors such as medical devices, pharmaceuticals, and ISO 9001 manufacturing. It allows for the transformation of existing Jira work items—such as complaints, nonconformities, deviations, and audit findings—into CAPAs without the need for additional issue types, workflows, or fields. The application facilitates a structured process that encompasses containment measures, a Five Whys root-cause analysis, the formulation of a signed action plan, connections to Jira actions, and a scheduled effectiveness evaluation; if the effectiveness check is deemed insufficient, it loops back to the root-cause analysis phase. Users have the ability to review related CAPAs, utilize JQL for CAPA data searches, export information to CSV format, and create PDF documentation that includes workflow history, actions taken, signatures, and a comprehensive audit trail. Additionally, CAPAs can be initiated directly from requests made through Jira Service Management, and a read-only Rovo agent is available to field inquiries regarding CAPA records. Built upon the Atlassian Forge platform, this app ensures that all records are securely maintained within the customer’s Atlassian environment, providing a seamless integration experience. This unique approach enhances the efficiency and effectiveness of quality management processes for teams in regulated industries.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira Yes 
Jira Service Management Yes 
Amazon Web Services (AWS) Yes 
Atlassian Crowd Yes 
Atlassian Rovo No 
Bamboo Yes 
Bitbucket Yes 
Confluence Yes 
Enjo Yes 
JAIX Logistics Yes 
Microsoft Azure Yes 
Pylar Yes 
Runbook Studio Yes 
Willow Yes 
oNabu Yes 

Integrations

Jira Yes 
Jira Service Management Yes 
Amazon Web Services (AWS) No 
Atlassian Crowd No 
Atlassian Rovo Yes 
Bamboo No 
Bitbucket No 
Confluence No 
Enjo No 
JAIX Logistics No 
Microsoft Azure No 
Pylar No 
Runbook Studio No 
Willow No 
oNabu No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$59/month
$59/month up to 10 users, then per user; billed by the Atlassian Marketplace, monthly or annual; 30-day free trial
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Atlassian

Founded

2002

Country

Australia

Website

www.atlassian.com/enterprise/data-center

Vendor Details

Company Name

Clearlane Apps

Founded

2026

Country

France

Website

clearlaneapps.com/capa/

Product Features

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery No 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform No 
Multi-User No 
Power Management No 
Sarbanes-Oxley Compliance No 

Product Features

CAPA

Audit Management No 
CAPA Planning No 
Change Management No 
Complaint Management No 
Incident Management No 
Nonconformance Tracking No 
Quality Control No 
Risk Management No 
Root Cause Analysis No 
Training Management No 

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