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Average Ratings 2,094 Ratings

Total
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features
design
support

Average Ratings 279 Ratings

Description

The all-in-one IT management platform, powered by Action AI™ Atera is the all-in-one IT management platform that combines RMM, Helpdesk, and ticketing with AI to boost organizational efficiency at scale. Try Atera Free Now!

Description

JAMS is an automation orchestration and job scheduling solution that runs, monitors, and manages critical IT processes from a single console. JAMS automates jobs across Windows, Linux, UNIX, IBM i, z/OS, and OpenVMS, with native integrations for the databases, BI tools, and ERP systems already running your business. Jobs run on any schedule or trigger off other events, with dependency management keeping workflows in order and an audit trail logging every execution. JAMS includes two AI capabilities at no additional cost. JAX is an AI agent built into the JAMS Web Client: ask it a question in plain language, and it finds a job, troubleshoots a failure, or looks up how to do something, grounded in JAMS documentation. It acts only when asked, and every change waits for your approval. JAMS MCP brings JAMS into the AI coding tools teams already use, including Cursor, Claude Code, GitHub Copilot, and Claude Desktop. For teams managing thousands of jobs across SQL Server, ADF, Airflow, SAP, JDE, and Banner, this cuts tribal knowledge and middle-of-the-night troubleshooting. Knowledge that once lived in one person's head becomes something any team member can ask about directly. The AI lives in the product, not in the support queue. Support is staffed by humans JAMS will never outsource, based in the United States, the United Kingdom, and Australia. New tickets go to long-tenured engineers, and every JAMS customer has the CEO's cell phone number. JAMS' mission is to reduce the operational burden of critical automation, so teams spend more time on the work automation was meant to free them for.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Mainframe Modernization
Acronis Cyber Protect
AnyDesk
Axcient x360Cloud
ChatGPT
GROW with SAP
Hudu
IBM Cloud SAP
IBM Managed Services for SAP Applications
IT Glue
PowerShell
QuickBooks Online
Robin by Atera
SQL Server
Salesforce
Splashtop Remote Support
TechSuite
VMS
VMware Cloud
Zapier

Integrations

AWS Mainframe Modernization
Acronis Cyber Protect
AnyDesk
Axcient x360Cloud
ChatGPT
GROW with SAP
Hudu
IBM Cloud SAP
IBM Managed Services for SAP Applications
IT Glue
PowerShell
QuickBooks Online
Robin by Atera
SQL Server
Salesforce
Splashtop Remote Support
TechSuite
VMS
VMware Cloud
Zapier

Pricing Details

30-DAY FREE TRIAL
Fixed cost — per technician-based pricing with unlimited endpoints.
Free Trial
Free Version

Pricing Details

$833/month
JAMS offers flexible licensing models that scale with any size business. Server-based licenses, jobs-based licenses, and subscriptions are all available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Atera

Founded

2011

Country

Israel

Website

www.atera.com

Vendor Details

Company Name

JAMS Software

Founded

1983

Country

United States

Website

www.jamsscheduler.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Mapping

Color Codes / Icons
Compliance Management
Device Auto Discovery
Hierarchical Mapping
Location-Based Mapping
Map Exporting
On-Demand Mapping
Reporting/Analytics
Self-Updating Maps
Web Traffic Reporting

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Troubleshooting

Alerts / Escalation
Bandwidth Troubleshooting
Change Management
Configuration Management
Connectivity Management
Data Visualization
Historical Audit
Mobile Network Troubleshooting
Network Analysis
Network Monitoring

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Compliance Management
Custom Patches
Dashboard
Network Wide Management
Patch Prioritization
Patch Testing
Remote Access/Control
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

Remote Desktop

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Usage Tracking / Analytics
Vendor Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Product Features

Business Process Automation

JAMS serves as an all-encompassing platform for business process automation, enabling the digitization of workflows, coordination of interdepartmental activities, and enhancement of business results throughout your organization. By integrating personnel, applications, and data, JAMS revolutionizes cumbersome, error-laden tasks into efficient automated workflows that boost productivity, guarantee compliance, and elevate the customer experience. JAMS effectively connects business goals with IT implementation, providing tangible returns on investment by expediting processes, lowering operational expenses, increasing precision, and fostering business adaptability in a rapidly evolving competitive landscape.

IT Automation

JAMS is an all-encompassing automation platform designed for IT that enhances operational efficiency, minimizes manual labor, and speeds up digital transformation within hybrid IT settings. With a global clientele, JAMS manages a wide range of tasks, from everyday maintenance to intricate workflows that span multiple systems, allowing IT professionals to concentrate on higher-level priorities. By shifting IT operations from a reactive approach to proactive management, JAMS provides tangible returns on investment through improved productivity, fewer mistakes, and faster service delivery.

Job Scheduler

JAMS is a powerful, enterprise-level job scheduling platform that streamlines batch processing, oversees intricate job dependencies, and guarantees the smooth execution of essential workloads throughout your IT environment. Built to supplant outdated schedulers and unify various scheduling applications, JAMS offers centralized management, improved dependability, and complete transparency for contemporary IT operations. From upgrading mainframe batch processes to orchestrating overnight ETL tasks or handling workloads in the cloud, JAMS equips organizations with the reliability, scalability, and oversight they require.

Task Automation

JAMS is a dynamic automation solution designed to streamline repetitive tasks, standardize workflows, and guarantee the consistent execution of essential activities throughout your IT infrastructure. Whether it’s basic scheduled jobs or intricate multi-step operations, JAMS enables both IT professionals and business users to automate processes, enhancing overall efficiency and precision. By converting labor-intensive manual tasks into dependable automated workflows, JAMS allows your team to concentrate on creative initiatives instead of mundane routines.

Workload Automation

JAMS is a comprehensive solution for automating orchestration and job scheduling that seamlessly integrates across various applications, APIs, and scripting languages. It allows users to execute, oversee, and control essential IT operations—ranging from basic batch tasks to complex workflows across multiple platforms—through a unified interface. With JAMS, you can automate processes on diverse operating systems, including Windows, Linux, UNIX, IBM i, zOS, and OpenVMS. The platform also features built-in integrations for executing jobs tailored to specific databases, business intelligence tools, and enterprise resource planning systems. Its robust automation capabilities allow for flexible job scheduling and the ability to initiate jobs based on the completion of other tasks. JAMS provides centralized monitoring of job statuses, sends notifications for failures or successful completions, and keeps a comprehensive audit trail and log for each execution.

Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support

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