Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Conversational, immediate assistance is available wherever your customers need it most. Modern consumers demand constant availability from businesses through various channels and devices, expecting support around the clock, every day of the year. Meet these expectations with an AI-powered chatbot. Astute Bot facilitates self-service interactions through web chat, SMS, social media, mobile applications, and voice assistants, alleviating customer service representatives from handling the most mundane inquiries while empowering customers to discover the information they need. Additionally, it allows users to easily transition to a human agent whenever they desire during the conversation. Astute Bot™ offers a unified platform for customer self-service across multiple channels, adeptly understanding the intent behind customer queries and engaging in interactive dialogue to collect relevant information. It determines the most effective way to address questions or resolve issues by leveraging its learned capabilities. By aggregating data from various resources—including knowledge bases, internal documents, and order management systems—it provides tailored responses that enhance the overall customer experience. This integration of technology not only streamlines operations but also significantly improves user satisfaction.
Description
Identify and prioritize the needs of each learner for career development and career advancement. It's easy to learn by doing. The user-friendly design and intelligent suggestions make it simple. To improve your future learning opportunities, automatically collect and interpret data about learners. Track learning with xAPI to identify gaps in knowledge and fix them. Astute's risk assessment library helps you identify, mitigate, and manage your risks. It's easy to create custom assessments or create your own. Users can also attach an existing risk assessment to individual courses. Filter by course publisher to quickly locate and assign the appropriate courses to the correct learners. Programs make it easy for you to create dependency-based rules that will control when learners have access.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Astute
Founded
1995
Country
United States
Website
astutesolutions.com/products/astute-bot
Vendor Details
Company Name
DeltaNet International
Founded
1999
Country
United Kingdom
Website
www.delta-net.co.uk
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No
Product Features
Compliance Training
Multiple Locations / Departments
No
Online / Self-Paced
No
Anti-Bribery Training
No
Certification Management
No
Conflicts of Interest Training
No
Content Builder
No
Customer Service Standards
No
Customizable Branding
No
Diversity Training
No
Fair Disclosure
No
Federal / State Regulation Compliance
No
Gamification
No
Harassment / Discrimination Training
No
Industry-Specific Courses
No
Instructor-Led Training
No
Interactive Quizzes
No
Progress Tracking
No
Reporting / Analytics
No
Role-Specific Versions
No
Security / Privacy Training
No
Text / Email Reminders
No
Workplace Safety
No
Course Authoring
Content Import / Export
No
Course Publishing
Yes
Gamification
Yes
Instructor-Led Courses
No
Interactive Content
Yes
PowerPoint Conversion
No
Self-Paced Courses
No
Storyboarding
Yes
Template Management
No
Test / Quiz Creation
Yes
Video Management
No
Learning Management Systems (LMS)
Academic / Education
Yes
Asynchronous Learning
Yes
Blended Learning
No
Built-In Course Authoring
No
Corporate / Business
Yes
Customizable
No
Gamification
Yes
Learner Portal
Yes
Mobile Learning
Yes
Open Source
No
SCORM Compliance
Yes
Synchronous Learning
No
Video Conferencing
No
eCommerce
No
eLearning Companies
Yes
Training
Academic / Education
No
Asynchronous Learning
No
Blended Learning
Yes
Built-In Course Authoring
Yes
Built-in LMS
Yes
Certification Management
Yes
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
Yes
Simulation
Yes
Synchronous Learning
No
Training Companies
No
eCommerce
No