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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Conversational, immediate assistance is available wherever your customers need it most. Modern consumers demand constant availability from businesses through various channels and devices, expecting support around the clock, every day of the year. Meet these expectations with an AI-powered chatbot. Astute Bot facilitates self-service interactions through web chat, SMS, social media, mobile applications, and voice assistants, alleviating customer service representatives from handling the most mundane inquiries while empowering customers to discover the information they need. Additionally, it allows users to easily transition to a human agent whenever they desire during the conversation. Astute Bot™ offers a unified platform for customer self-service across multiple channels, adeptly understanding the intent behind customer queries and engaging in interactive dialogue to collect relevant information. It determines the most effective way to address questions or resolve issues by leveraging its learned capabilities. By aggregating data from various resources—including knowledge bases, internal documents, and order management systems—it provides tailored responses that enhance the overall customer experience. This integration of technology not only streamlines operations but also significantly improves user satisfaction.

Description

Identify and prioritize the needs of each learner for career development and career advancement. It's easy to learn by doing. The user-friendly design and intelligent suggestions make it simple. To improve your future learning opportunities, automatically collect and interpret data about learners. Track learning with xAPI to identify gaps in knowledge and fix them. Astute's risk assessment library helps you identify, mitigate, and manage your risks. It's easy to create custom assessments or create your own. Users can also attach an existing risk assessment to individual courses. Filter by course publisher to quickly locate and assign the appropriate courses to the correct learners. Programs make it easy for you to create dependency-based rules that will control when learners have access.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Astute

Founded

1995

Country

United States

Website

astutesolutions.com/products/astute-bot

Vendor Details

Company Name

DeltaNet International

Founded

1999

Country

United Kingdom

Website

www.delta-net.co.uk

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Product Features

Compliance Training

Multiple Locations / Departments No 
Online / Self-Paced No 
Anti-Bribery Training No 
Certification Management No 
Conflicts of Interest Training No 
Content Builder No 
Customer Service Standards No 
Customizable Branding No 
Diversity Training No 
Fair Disclosure No 
Federal / State Regulation Compliance No 
Gamification No 
Harassment / Discrimination Training No 
Industry-Specific Courses No 
Instructor-Led Training No 
Interactive Quizzes No 
Progress Tracking No 
Reporting / Analytics No 
Role-Specific Versions No 
Security / Privacy Training No 
Text / Email Reminders No 
Workplace Safety No 

Course Authoring

Content Import / Export No 
Course Publishing Yes 
Gamification Yes 
Instructor-Led Courses No 
Interactive Content Yes 
PowerPoint Conversion No 
Self-Paced Courses No 
Storyboarding Yes 
Template Management No 
Test / Quiz Creation Yes 
Video Management No 

Learning Management Systems (LMS)

Academic / Education Yes 
Asynchronous Learning Yes 
Blended Learning No 
Built-In Course Authoring No 
Corporate / Business Yes 
Customizable No 
Gamification Yes 
Learner Portal Yes 
Mobile Learning Yes 
Open Source No 
SCORM Compliance Yes 
Synchronous Learning No 
Video Conferencing No 
eCommerce No 
eLearning Companies Yes 

Training

Academic / Education No 
Asynchronous Learning No 
Blended Learning Yes 
Built-In Course Authoring Yes 
Built-in LMS Yes 
Certification Management Yes 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning Yes 
Simulation Yes 
Synchronous Learning No 
Training Companies No 
eCommerce No 

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