Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Reclaim valuable time for yourself by effortlessly transforming your articles, podcasts, courses, and books into engaging conversations tailored to your clients. Say goodbye to repetitively answering the same five questions and focus on the aspects of your work that bring you the most joy. We offer customized solutions that cater to the unique situations of your clients, ensuring that assistance reaches those who may be unable to access or afford your services. Responses are crafted in your own voice, reflecting your expertise, while also automatically tracking revenue and providing insightful analytics. Personalization is essential; we extract context from your clients' inquiries to generate individualized feedback aligned with your frameworks and style. Recognizing the significance of integrity and trust in your business, we've created a system that allows you to maintain control while integrating your personal input and feedback seamlessly. Our commitment to accuracy ensures that we only provide information that we fully trust and believe in, creating a reliable experience for you and your clients. Embrace a new level of connection with those you serve, enhancing both your professional satisfaction and client relationships.
Description
The proficient handling of software issues and incidents significantly influences the ongoing maintenance of applications throughout their lifecycle. Implementing a solution that aligns with your organization's change management protocols can yield numerous advantages, such as enhanced control, streamlined workflows, and adherence to audit requirements. TURNOVER® Helpdesk facilitates comprehensive incident tracking and reporting from start to finish. By merging a full-service IT helpdesk with a mobile-optimized, browser-based self-service option for users, the system enhances the efficiency of technical support. End users can quickly and effortlessly access solutions to their technical inquiries, submit requests, and monitor the status of their issues, all while on the go. This not only empowers users but also allows your IT personnel to focus on more complex and pressing tasks, thereby improving overall productivity. Ultimately, the integration of such a system fosters a more responsive and capable IT environment.
API Access
Has API
No
API Access
Has API
No
Integrations
Primeur
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Astral
Country
United States
Website
tryastral.com
Vendor Details
Company Name
SoftLanding Systems
Website
www.softlanding.com/products/turnover-helpdesk/
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No