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Description
Engaging applications captivate users while motivating developers to innovate. To meet the growing demands of the digital landscape, consider utilizing the DataStax Astra Streaming service platform. This cloud-native platform for messaging and event streaming is built on the robust foundation of Apache Pulsar. With Astra Streaming, developers can create streaming applications that leverage a multi-cloud, elastically scalable architecture. Powered by the advanced capabilities of Apache Pulsar, this platform offers a comprehensive solution that encompasses streaming, queuing, pub/sub, and stream processing. Astra Streaming serves as an ideal partner for Astra DB, enabling current users to construct real-time data pipelines seamlessly connected to their Astra DB instances. Additionally, the platform's flexibility allows for deployment across major public cloud providers, including AWS, GCP, and Azure, thereby preventing vendor lock-in. Ultimately, Astra Streaming empowers developers to harness the full potential of their data in real-time environments.
Description
Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Apache Pulsar
DataStax
Google Cloud Platform
Microsoft Azure
Integrations
Amazon Web Services (AWS)
Apache Pulsar
DataStax
Google Cloud Platform
Microsoft Azure
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
DataStax
Country
United States
Website
www.datastax.com/products/astra-streaming
Vendor Details
Company Name
Juris Technologies
Founded
1997
Country
Malaysia
Website
juristech.net
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics