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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance your LLM's functionality effortlessly with a single line of code that eliminates the need for complicated JSON schemas. You can integrate in a matter of minutes rather than spending days on the process, allowing your LLM to execute actions within any target application on behalf of the user with just a few lines of code. With access to 2,200 ready-to-use integrations, you can easily connect to platforms like Google Calendar, Gmail, Hubspot, and Salesforce, among others. Additionally, you can manage authentication profiles to ensure your LLM can act on behalf of users seamlessly. Build REST integrations or import effortlessly from an OpenAPI specification. While function calling typically requires a fine-tuning of the foundational model—which can be costly and potentially reduce output quality—Astra allows you to enable function calling with any LLM, regardless of native support. By using Astra, you can create a smooth layer of integrations and function execution that enhances your LLM's capabilities without changing its fundamental structure. Furthermore, you can automatically generate field descriptions that are optimized for your LLM, making the integration process even more streamlined. This approach not only simplifies integration management but also enhances the overall user experience.

Description

Juris Astra offers a comprehensive call centre solution designed for both inbound and outbound communications, featuring essential components such as a telephony automatic call distributor (ACD), interactive voice response (IVR), and a dialler system. Additionally, it provides optional functionalities for customer relationship management (CRM), sales force and marketing oversight, as well as case management to effectively manage sales leads, marketing efforts, customer complaints, service requests, and overall customer service challenges. This all-in-one solution enables the seamless handling of various communication channels, including telephony, email, web chat, fax, and SMS interactions, all in an automated fashion. The PABX system serves as the backbone for managing telephony connections, accommodating incoming lines from telecommunications providers like ISDN PRI or CO Analog PSTN trunks, alongside extension lines leading to agents or users. Among its standard features, Juris Astra includes caller privileges, Class of Service (CoS) for outgoing calls, support for hardphones and softphones, VoIP capabilities, and SIP integration. With its diverse offerings, Juris Astra ultimately positions itself as an essential tool for enhancing operational efficiency in customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
JSON
Jira
Microsoft Excel
Notion
Salesforce
Shopify
Slack

Integrations

Gmail
Google Calendar
HubSpot CRM
HubSpot Customer Platform
JSON
Jira
Microsoft Excel
Notion
Salesforce
Shopify
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Astra Platform

Website

www.tryastra.io

Vendor Details

Company Name

Juris Technologies

Founded

1997

Country

Malaysia

Website

juristech.net

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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