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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Elevate your customer experience and foster enduring loyalty by seamlessly incorporating our protective and support solutions into your digital framework. Regardless of whether your customers are homeowners or renters, residing in a towering apartment or a charming split-level home, we provide tailored protection options for their living spaces. In the event of unforeseen circumstances, our AI-powered claims process ensures swift and hassle-free resolutions. APEX serves as our global digital delivery platform for Assurant’s offerings, allowing partners to swiftly and effortlessly integrate the appropriate protection, support, or service alternatives into their online environments. Specialty insurers and agents find it straightforward to enhance their portfolios with housing products, benefiting from our extensive support across various sectors, including retail, utilities, telecommunications, and beyond, ultimately enriching the customer journey. This comprehensive approach not only meets diverse needs but also solidifies business relationships for long-term success.

Description

Pace serves as an AI-driven operations platform tailored for insurance companies, enabling the development, deployment, and oversight of agents that facilitate various workflows. It encompasses functions such as submission intake, policy management, claims processing, quality assurance, first notice of loss (FNOL), certificate generation, endorsements, and data entry tasks. These agents are capable of interpreting procedures, extracting relevant information from insurance documents, and communicating via phone, email, and text, in addition to engaging with APIs, web portals, desktop applications, and legacy systems. The platform is equipped with features for workflow orchestration, human oversight for sensitive actions, and comprehensive audit trails to ensure accountability. Tempo, the agent-building tool within Pace, empowers insurance operations teams to articulate procedures in plain language while allowing for the creation and refinement of agents using sample cases as benchmarks. Aimed at carriers, brokers, managing general agents, third-party administrators, and wholesalers, Pace seeks to streamline and automate both back-office and service-related processes, enhancing overall operational efficiency. By leveraging Pace, insurance organizations can significantly reduce manual workload and improve service delivery to their clients.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Guidewire No 

Integrations

Guidewire Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Assurant

Country

United States

Website

www.assurant.com/partner-with-us/apex/global-housing

Vendor Details

Company Name

Pace

Founded

2024

Country

United States

Website

withpace.com

Product Features

Product Features

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