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Average Ratings 0 Ratings
Description
Assort Health is an innovative AI platform designed specifically for healthcare providers, adept at managing both incoming and outgoing patient communications through voice, text, and web channels, achieving a remarkable resolution rate of up to 90%. This platform operates continuously throughout the year in various languages and efficiently handles tasks such as scheduling appointments, rescheduling, cancellations, confirmations, addressing provider inquiries, responding to frequently asked questions, obtaining lab results, processing prescription refills, managing billing questions, and sending reminders or follow-ups. Furthermore, it intelligently directs interactions to human representatives when necessary, generates pre-visit notes customized for provider needs, and facilitates outbound outreach initiatives such as waitlist management and re-engagement through voice, SMS, or email. Assort Health seamlessly integrates with existing electronic health record (EHR) and practice management systems, including widely used platforms like Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. With a foundation of over 1.1 million workflows fine-tuned from countless patient interactions, Assort Health sets a new standard for patient engagement in the healthcare sector. Its ability to streamline operations while enhancing patient experiences positions it as a vital tool for modern healthcare practices.
Description
Avoca is an innovative communication platform that leverages artificial intelligence to serve as an "AI front office" for businesses in the service sector, aimed at efficiently capturing, converting, and managing all customer interactions through calls, texts, and chats within a unified automated system. Equipped with perpetually active AI agents, the platform responds to incoming inquiries in real-time, seamlessly integrates job bookings into CRM systems, and guarantees that no potential lead is overlooked, no matter the time of day or the volume of calls. The system focuses on complete automation of the customer journey, guiding clients from initial contact to scheduled services, and merges voice AI with multi-channel communication to answer leads swiftly while directing them through organized workflows. Additionally, Avoca goes beyond mere call management by offering outbound marketing campaigns and customer engagement strategies through automated SMS and calling sequences, allowing businesses to reconnect with previous customers and sustain a robust pipeline of future bookings. This comprehensive approach not only enhances operational efficiency but also significantly boosts client satisfaction and retention rates.
API Access
Has API
API Access
Has API
Integrations
AdvancedMD
Elation Health
EpicCare EMR
Greenway Health
ModMed
NexTech Patient Portal
Oracle Health
ServiceTitan
Veradigm EHR
athenaOne
Integrations
AdvancedMD
Elation Health
EpicCare EMR
Greenway Health
ModMed
NexTech Patient Portal
Oracle Health
ServiceTitan
Veradigm EHR
athenaOne
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Assort Health
Founded
2023
Country
United States
Website
www.assorthealth.com
Vendor Details
Company Name
Avoca
Founded
2022
Country
United States
Website
www.avoca.ai/