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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The concept of Automation Singularity embodies a progressive, customer-focused, and agile environment dedicated to ongoing enhancement and optimization through an evolved workforce, thereby broadening the scope of opportunities. This approach highlights the essential role of human experts, whose creativity and empathy drive customer engagement, while they are supported by digital workers that excel in productivity and reliability. At EdgeVerve, we foresee a future where these two elements—human capabilities and digital efficiency—intersect to develop a new paradigm of the workforce, fostering a collaborative dynamic among individuals, processes, and technology. As the trend of automation accelerates, organizations must establish a robust groundwork to embark on the journey toward autonomous operations, which represents the ultimate phase of a future workforce. For instance, implementing automated finance and accounting solutions across over 60 nations for a prominent Health-Tech company, streamlining order processing and invoicing for a major petrochemical firm, and enhancing contact center operations through intelligent automation all serve to boost agent efficiency and provide a superior customer experience. Ultimately, the integration of these elements positions businesses to thrive in the evolving landscape of work.

Description

Shiftsmart is a platform designed for workforce management that helps businesses efficiently source, schedule, deploy, manage, pay, and evaluate their employees. By linking skilled laborers with organizations that require adaptive staffing solutions, it promotes instantaneous coordination and effective communication. The advanced technology of Shiftsmart enables the swift fulfillment of shifts with qualified and trained personnel, while also allowing for the development of flexible schedules that cater to both organizational demands and employee preferences. The platform provides comprehensive tools for recruiting workers based on in-depth profiles, scaling onboarding processes, automating scheduling, managing performance in real-time, and facilitating scalable communication through in-app notifications and SMS messaging. Organizations, such as the Small Business Administration, have leveraged Shiftsmart to quickly set up contact centers and fulfill extensive staffing requirements, showcasing its versatility and efficiency. With its user-friendly features, Shiftsmart not only simplifies workforce management but also enhances the overall experience for both employers and employees.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ABBYY Mobile Capture Yes 

Integrations

ABBYY Mobile Capture No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

EdgeVerve

Founded

2014

Country

India

Website

www.edgeverve.com/assistedge/

Vendor Details

Company Name

Shiftsmart

Country

United States

Website

shiftsmart.com

Product Features

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition No 
Process Builder No 
Third Party Application Integration No 
Unattended Automation No 

Product Features

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