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Description
The concept of Automation Singularity embodies a progressive, customer-focused, and agile environment dedicated to ongoing enhancement and optimization through an evolved workforce, thereby broadening the scope of opportunities. This approach highlights the essential role of human experts, whose creativity and empathy drive customer engagement, while they are supported by digital workers that excel in productivity and reliability. At EdgeVerve, we foresee a future where these two elements—human capabilities and digital efficiency—intersect to develop a new paradigm of the workforce, fostering a collaborative dynamic among individuals, processes, and technology. As the trend of automation accelerates, organizations must establish a robust groundwork to embark on the journey toward autonomous operations, which represents the ultimate phase of a future workforce. For instance, implementing automated finance and accounting solutions across over 60 nations for a prominent Health-Tech company, streamlining order processing and invoicing for a major petrochemical firm, and enhancing contact center operations through intelligent automation all serve to boost agent efficiency and provide a superior customer experience. Ultimately, the integration of these elements positions businesses to thrive in the evolving landscape of work.
Description
Enhance your team's productivity and engagement by offering tailored digital experiences that promote decisive actions. Workforce Orchestrator serves as a smart digital platform that seamlessly links individuals, information, and applications in real-time, fostering a more efficient, dynamic, and engaging working environment. By delivering customized experiences, you can ensure that employees remain focused and productive through a mobile engagement platform that transforms broad communications into significant one-on-one dialogues. You can send personalized messages to various segments of your workforce while managing tasks and crucial activities effortlessly within a unified application. Additionally, address frequent inquiries and requests instantly with a reliable, automated chatbot that has been pre-programmed for efficiency. Collect ongoing feedback through pulse surveys to gain insights into real-time workforce sentiment, allowing for timely adjustments. Furthermore, support your employees through technology rollouts, organizational changes, and strategic initiatives by providing clear and actionable communications at each phase of the process. This holistic approach not only empowers workers but also fosters a culture of continuous improvement within the organization.
API Access
Has API
API Access
Has API
Integrations
ABBYY Mobile Capture
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
EdgeVerve
Founded
2014
Country
India
Website
www.edgeverve.com/assistedge/
Vendor Details
Company Name
PwC
Founded
1998
Country
United Kingdom
Website
www.pwc.com/us/en/products/workforce-orchestrator.html
Product Features
Robotic Process Automation (RPA)
Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation
Product Features
Workforce Management
Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce
