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Description
Effectively tracking and managing your company's physical assets is crucial, yet it can be quite labor-intensive, resulting in distractions from your main business operations and potential revenue loss. Fortunately, there is an efficient and cost-effective solution for asset management that can save you both time and money. AssetWorx RFID software stands out as the most budget-friendly passive and active RFID solution available on the market today. It offers a comprehensive RFID fixed asset management system that features a user-friendly interface, making it straightforward to implement, learn, and utilize. This software is designed to cater to businesses of all sizes, whether you need to keep track of a handful of assets or oversee multiple locations. Moreover, your existing investment in barcode technology remains protected, as AssetWorx supports the simultaneous use of both RFID and barcode systems. This capability enables you to transition to RFID technology gradually, ensuring a smooth changeover without disrupting your operations. With AssetWorx, you can streamline asset management while enhancing overall operational efficiency.
Description
Streamline the management of your IT assets using our automated network inventory tool while enhancing user support with our Helpdesk software. Our Helpdesk solution enables you to efficiently oversee your customers and their service contracts, ultimately boosting their satisfaction. Equip your team with an IT helpdesk platform designed to help them easily fulfill customer support demands. This comprehensive solution allows for accurate identification, physical inventorying with Barcode and RFID labels, and effective management of your movable assets. Your customers, whether internal or external, will appreciate a responsive service that quickly addresses their inquiries. The helpdesk software offers a centralized, rapid, and efficient system that can be accessed from any device, at any time, ensuring prompt handling of customer requests and leading to improved overall service delivery. By implementing our tools, you can create a seamless support experience that not only meets but exceeds user expectations.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
InfinID Technologies
Website
www.infinidtech.com/corp/
Vendor Details
Company Name
SimplyDesk
Founded
1994
Country
France
Website
www.simplydesk.com
Product Features
Fixed Asset Management
Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
