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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AsistentiAI serves as a cloud-based platform designed for customer messaging and AI assistance, specifically tailored for small to medium-sized enterprises. This platform consolidates conversations from website chats, Instagram messages and comments, Facebook Messenger, and WhatsApp Business into a unified team inbox. It enables agents to delegate conversations, utilize internal notes, manage roles and labels, create tasks, access customer records, and oversee orders or bookings seamlessly. The AI component efficiently addresses frequently asked questions by leveraging information sourced from the business's website, product catalog, and uploaded documents, while also having the capability to escalate uncertain inquiries to a human agent along with a suggested response. Supporting multiple languages including Albanian, English, and Italian, it also integrates with WooCommerce and spreadsheet catalogs for enhanced functionality. Additionally, teams can leverage this platform for effective social messaging, comprehensive website support, and streamlined customer-service operations, ultimately improving overall productivity and customer satisfaction.

Description

UChat is a cloud-based solution designed for creating and overseeing automated dialogues across various messaging and social media platforms. It offers an intuitive visual flow builder that facilitates the development of chatbot interactions, streamlining processes such as lead generation, addressing frequently asked questions, managing requests, and conducting follow-ups with clients. Organizations can handle conversations through a collaborative inbox and implement bots on platforms like Facebook Messenger, Instagram, WhatsApp, and their own website chat. The service features AI-enhanced replies and knowledge-based agents, along with integrations to customer service and commerce applications. Companies utilize UChat for a range of functions including customer support, sales initiatives, marketing strategies, appointment management, order inquiries, and engaging in conversational commerce. This web application is specifically tailored for agencies and businesses looking to create, launch, and sustain chat experiences without the need to develop each bot from the ground up, making it an efficient tool in today’s digital landscape. Moreover, its user-friendly interface ensures that teams can easily adapt and modify their chat solutions as their needs evolve.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Calendly No 
Facebook Messenger Yes 
Google Sheets No 
HubSpot CRM No 
Instagram Yes 
Model Context Protocol (MCP) No 
Shopify No 
Stripe No 
WhatsApp Yes 
Zapier No 

Integrations

Calendly Yes 
Facebook Messenger No 
Google Sheets Yes 
HubSpot CRM Yes 
Instagram No 
Model Context Protocol (MCP) Yes 
Shopify Yes 
Stripe Yes 
WhatsApp No 
Zapier Yes 

Pricing Details

$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Trial Yes 
Free Version No 

Pricing Details

$0
Prices are in USD. The Free plan is $0/month and includes 1 bot and 200 bot users. Business is $15/month and includes 1 bot, 1,000 bot users and 5 members. Partner is $199/month and includes 5 bots, 10,000 bot users and 5 members. Additional usage and external service charges may apply.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AsistentiAI

Founded

2026

Country

Albania

Website

asistentiai.com/en

Vendor Details

Company Name

Smart Link

Founded

2018

Country

Australia

Website

uchat.au

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Product Features

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