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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

AsistentiAI serves as a cloud-based platform designed for customer messaging and AI assistance, specifically tailored for small to medium-sized enterprises. This platform consolidates conversations from website chats, Instagram messages and comments, Facebook Messenger, and WhatsApp Business into a unified team inbox. It enables agents to delegate conversations, utilize internal notes, manage roles and labels, create tasks, access customer records, and oversee orders or bookings seamlessly. The AI component efficiently addresses frequently asked questions by leveraging information sourced from the business's website, product catalog, and uploaded documents, while also having the capability to escalate uncertain inquiries to a human agent along with a suggested response. Supporting multiple languages including Albanian, English, and Italian, it also integrates with WooCommerce and spreadsheet catalogs for enhanced functionality. Additionally, teams can leverage this platform for effective social messaging, comprehensive website support, and streamlined customer-service operations, ultimately improving overall productivity and customer satisfaction.

Description

The T-NEX Chatbot serves as a specialized knowledge assistant for organizations, addressing frequently asked questions based on verified business information. It has the capability to fetch pre-existing answers while providing the original source citations, or it can incorporate a retrieval-augmented generation (RAG) feature that formulates replies using pertinent excerpts from documents. This solution also offers a platform for authorized personnel to generate, modify, and classify knowledge entries, ensuring that related source materials and ownership details are preserved alongside the answers. Its primary purpose is to assist with internal employee inquiries or specific customer service queries, covering areas such as operational guidelines, internal workflows, and available services. During the project initialization phase, parameters for content access, handling of unanswered inquiries, human intervention, and assessment against a predefined question set can be established before broadening the scope of sources or user access. Additionally, the integration of a language model is optional, allowing for customized management of data, access permissions, and conversational flows to align with specific organizational needs. This flexibility makes the T-NEX Chatbot an invaluable tool for enhancing knowledge sharing and operational efficiency within a company.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Facebook Messenger Yes 
Instagram Yes 
WhatsApp Yes 

Integrations

Facebook Messenger No 
Instagram No 
WhatsApp No 

Pricing Details

$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AsistentiAI

Founded

2026

Country

Albania

Website

asistentiai.com/en

Vendor Details

Company Name

T-NEX

Founded

2024

Country

Germany

Website

t-nex.de/en/companies/products/ai-chatbot/

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Product Features

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