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Description
AsistentiAI serves as a cloud-based platform designed for customer messaging and AI assistance, specifically tailored for small to medium-sized enterprises. This platform consolidates conversations from website chats, Instagram messages and comments, Facebook Messenger, and WhatsApp Business into a unified team inbox. It enables agents to delegate conversations, utilize internal notes, manage roles and labels, create tasks, access customer records, and oversee orders or bookings seamlessly. The AI component efficiently addresses frequently asked questions by leveraging information sourced from the business's website, product catalog, and uploaded documents, while also having the capability to escalate uncertain inquiries to a human agent along with a suggested response. Supporting multiple languages including Albanian, English, and Italian, it also integrates with WooCommerce and spreadsheet catalogs for enhanced functionality. Additionally, teams can leverage this platform for effective social messaging, comprehensive website support, and streamlined customer-service operations, ultimately improving overall productivity and customer satisfaction.
Description
ClerkChat serves as an AI-driven support chatbot tailored for small to medium-sized enterprises, seamlessly integrating with a company's existing resources—such as public webpages, help guides, PDFs, and internal procedures—to provide answers to customer inquiries through a chat widget featured on their website. This system operates autonomously outside regular business hours and is programmed to escalate queries that are outside its expertise or when a customer requests a human representative, ensuring that the transition to a human agent includes the necessary context from the conversation history. The implementation process is straightforward, requiring no specialized engineering; businesses simply direct ClerkChat to their online presence and documentation, assess the knowledge base it generates, and incorporate a script tag for functionality. Typical applications of ClerkChat encompass addressing pre-sales inquiries, managing enrollment and booking questions, clarifying order and policy issues, and alleviating the workload of small support teams by handling repetitive inquiries. Additionally, its ability to maintain conversation context during handoffs ensures a smoother experience for customers who need human assistance.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook Messenger
No
Instagram
No
WhatsApp
No
Pricing Details
$120/business/month
The Starter plan costs $120 per business per month and includes up to 1,000 AI-agent replies. Extra replies cost $30 per 1,000. Prices are in U.S. dollars and exclude VAT. One-time setup costs $0 if you configure it yourself or $149 with vendor setup. Annual prepayment includes two free months. The free trial includes 50 replies and requires no credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AsistentiAI
Founded
2026
Country
Albania
Website
asistentiai.com/en
Vendor Details
Company Name
ClerkChat
Founded
2026
Country
Singapore
Website
clerkchat.co