Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Our solution seamlessly integrates with your current POS systems and customer acquisition channels, eliminating obstacles for brands to effectively identify, capture, and collect customer information. This streamlined process enables you to gather consolidated customer data from multiple engagement touchpoints, providing valuable insights to delight, engage, and retain customers throughout their interactions with your brand. You can respond in real time using tailored communications across various platforms, including email, mobile, and social media. By having a comprehensive view of your most valuable customers, you can utilize the appropriate tools and engagement strategies to boost revenue, enhance customer loyalty, and foster greater advocacy. With a diverse array of available APIs, integration equips your brand with a singular, cohesive perspective on customer journeys and engagement ROI. Our CRM and loyalty solutions facilitate personalized and targeted marketing based on actionable insights, ensuring that your engagement efforts are timely and relevant. Ultimately, this comprehensive approach not only enhances customer relationships but also positions your brand for sustained growth and success.

Description

PAR Engagement enables restaurants to elevate customer relationships by unifying engagement tools under a single, connected ecosystem. It integrates campaign management, digital ordering, loyalty, and guest data into one solution that drives consistency and measurable results. Through PAR Punchh, operators can build long-term loyalty programs with rewards and exclusive offers, while Accelerate adds gamification and AI-driven recommendations to boost participation. The platform’s guest data tools allow restaurants to build profiles from first visit through enrollment, unlocking deeper personalization and smarter segmentation. Its Digital Experience module ensures branded, consistent guest journeys across apps, websites, and other digital channels. Restaurants gain real-time control to launch offers, adjust content, and optimize campaigns for better ROI. With trusted scalability across 89,000+ locations and support from 34 of the top 100 restaurant brands, PAR Engagement proves its reliability and performance. Backed by consulting, onboarding, and ongoing support, it provides restaurants with not just software, but a partner invested in their success.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Attentive No 
Desktop.com No 
Merchant Centric No 
Olo No 
OneDine No 
PAR No 
SAP Store No 
SpeedLine Pizza POS No 
Suntek Reporting No 
Toast Kitchen Display System No 
Toast POS No 
Zuppler No 
me&u No 

Integrations

Attentive Yes 
Desktop.com Yes 
Merchant Centric Yes 
Olo Yes 
OneDine Yes 
PAR Yes 
SAP Store Yes 
SpeedLine Pizza POS Yes 
Suntek Reporting Yes 
Toast Kitchen Display System Yes 
Toast POS Yes 
Zuppler Yes 
me&u Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Ascentis

Country

Singapore

Website

www.ascentis.com.sg/en/crm-customer-loyalty.html

Vendor Details

Company Name

PAR Technology

Founded

1968

Country

United States

Website

punchh.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Product Features

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

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