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Description

Our solution seamlessly integrates with your current POS systems and customer acquisition channels, eliminating obstacles for brands to effectively identify, capture, and collect customer information. This streamlined process enables you to gather consolidated customer data from multiple engagement touchpoints, providing valuable insights to delight, engage, and retain customers throughout their interactions with your brand. You can respond in real time using tailored communications across various platforms, including email, mobile, and social media. By having a comprehensive view of your most valuable customers, you can utilize the appropriate tools and engagement strategies to boost revenue, enhance customer loyalty, and foster greater advocacy. With a diverse array of available APIs, integration equips your brand with a singular, cohesive perspective on customer journeys and engagement ROI. Our CRM and loyalty solutions facilitate personalized and targeted marketing based on actionable insights, ensuring that your engagement efforts are timely and relevant. Ultimately, this comprehensive approach not only enhances customer relationships but also positions your brand for sustained growth and success.

Description

Lobyco is an innovative, modular cloud-based SaaS solution aimed at grocery and consumer-goods retailers, facilitating the creation of contemporary, data-centric customer loyalty programs, promotions, and streamlined checkout processes. This platform allows retailers to oversee customized loyalty schemes, implement targeted promotional strategies, engage customers through gamification (including games, challenges, and rewards), issue digital vouchers, and manage “loyalty wallets” and “loyalty currencies.” Additionally, it provides robust customer segmentation capabilities and real-time offer delivery to enhance engagement. Retailers can also manage promotions across various channels, enabling them to develop campaigns tailored to individual purchase histories, demographics, digital behaviors, and other relevant metrics. Its powerful segmentation tools allow for the easy definition and exportation of customer cohorts for focused communication efforts. For consumers, Lobyco enhances the shopping experience with features such as collaborative shopping lists, digital flyers containing in-app promotions, recipes linked to specific ingredients for effortless meal planning, and even carbon dioxide tracking to encourage environmentally friendly choices. Through its comprehensive suite of tools, Lobyco not only streamlines retail operations but also enriches the overall customer journey.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Ascentis

Country

Singapore

Website

www.ascentis.com.sg/en/crm-customer-loyalty.html

Vendor Details

Company Name

Lobyco

Founded

2020

Country

Denmark

Website

www.lobyco.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
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