Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Our solution seamlessly integrates with your current POS systems and customer acquisition channels, eliminating obstacles for brands to effectively identify, capture, and collect customer information. This streamlined process enables you to gather consolidated customer data from multiple engagement touchpoints, providing valuable insights to delight, engage, and retain customers throughout their interactions with your brand. You can respond in real time using tailored communications across various platforms, including email, mobile, and social media. By having a comprehensive view of your most valuable customers, you can utilize the appropriate tools and engagement strategies to boost revenue, enhance customer loyalty, and foster greater advocacy. With a diverse array of available APIs, integration equips your brand with a singular, cohesive perspective on customer journeys and engagement ROI. Our CRM and loyalty solutions facilitate personalized and targeted marketing based on actionable insights, ensuring that your engagement efforts are timely and relevant. Ultimately, this comprehensive approach not only enhances customer relationships but also positions your brand for sustained growth and success.
Description
Transform your loyalty approach into a dynamic reality that fosters enduring customer connections, boosts your revenue, and enhances your brand's reputation. Our all-inclusive platform allows you to implement a loyalty program akin to those of leading brands in just a matter of days, rather than months. Elevate the customer experience beyond mere loyalty with our comprehensive solutions for listening, feedback, referrals, and gamification, enabling you to expand your engagement strategies. Seize every chance to connect meaningfully with your audience by utilizing automated, targeted campaign messages that resonate at crucial moments. With our consumer-focused CRM, you gain an all-encompassing understanding of customer profiles, spending habits, and much more. This empowers your team to provide the highest level of customer service possible. Additionally, our gift card feature with cash value serves as an effective revenue-generating model, allowing customers to promote your brand through gifting to their friends and family. Ultimately, enhancing customer engagement and loyalty can lead to a thriving business ecosystem.
API Access
Has API
No
API Access
Has API
No
Integrations
Hapi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Ascentis
Country
Singapore
Website
www.ascentis.com.sg/en/crm-customer-loyalty.html
Vendor Details
Company Name
EBER
Founded
2015
Country
Singapore
Website
eber.co
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes